Windows 7 internet problems

Hello,
Friend had a prob since a mcafee security update 2 wks ago. He tried a restore but as u know these dont often work cos we all play around 1st b4 doing this!
I got a web page up but tryin 2 search dont work. Reinstalled his BT hub, reaffirmed mail address still nowt! ipconfig release etc done nowt - now wot?
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More about windows internet problems
  1. deinstall mcafee and all the other firewalls installed. use windows firewall and your router's firewall. also install security essentials from microsoft.
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