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Stuttering problem at a high framerate?

Last response: in Graphics & Displays
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March 11, 2012 9:48:28 PM

my specs...

xfx hd 6870 1gb

8gb ddr3 RAM

AMD Phenom II black edition @ 3.20ghz

GIUGABYTE 990XA UD3 (mobo)

700watt power supply

I have been encountering some extremely annoying stuttering and lag when in singleplayer games.

i will be running games with a good framerate (35fps - 100 fps) and still the lagg persists...

it looks similar to this...

http://www.youtube.com/watch?v=S7MEQKYcO3k&feature=play...

i tried the following

- defrag

-using 2 different hdmi cables

- two monitors

- ran dx diag (no problems)

= windows memory test (no problems)

i have my graphics card updated to the latest drivers.

this issue has been getting worse and worse i just dont know what to do anymore...some people said to uninstall and reinstall my drivers...but if i uninstall my graphics drivers how the hell would i be able to reinstall them if i cant see anything? lol

someone please help!!! :cry: 

March 11, 2012 9:51:51 PM

even with the new drivers? i wish i could test out a new graphics card but i dont have the money ...

are there any fixes or do i just have to sit and wait?
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March 11, 2012 10:37:52 PM

Quote:
This is an issue with the 6850/6870 series AMD GPU's, and as of late has become ever more poplular here at Tom's, aswell as the skyrim issue with artifacts in games.



do you think going back to an older driver would help?

I just dont know how i would uninstall catalyst and then reinstall it...is there a tutorial for it? i dont want to screw it up.
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Related resources
March 11, 2012 11:48:51 PM

Quote:
I suggested this for 2 other members here but it did not alleviate their issues.
Give it a try however.



sooo RMA then? lol :sweat: 
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a c 297 U Graphics card
March 12, 2012 1:30:13 AM

daggy said:
do you think going back to an older driver would help?

I just dont know how i would uninstall catalyst and then reinstall it...is there a tutorial for it? i dont want to screw it up.

Simply go to Control Panel/Programs and uninstall the AMD Catalyst pkg. It will walk you though it. You won't screw anything up. Windows will load a generic driver upon reboot. You can then install the latest driver anew.

But, for a good clean install I would recommend a little more work...
Uninstalling the existing driver
Running Driver Sweeper from Safe Mode
Have it remove any AMD (and Nvidia) driver remnants it finds
Re-boot and run CCleaner to clean your system of resource wasting garbage and registry errors
Install the latest AMD driver pkg. Don't forget to install the profiles too. (That may help your stuttering all by itself)
Defrag

CCleaner: http://www.piriform.com/ccleaner
Driver Sweeper: http://phyxion.net/item/driver-sweeper.html
Catalyst: http://support.amd.com/us/gpudownload/Pages/index.aspx
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March 12, 2012 1:43:25 PM

daggy said:
my specs...

xfx hd 6870 1gb

8gb ddr3 RAM

AMD Phenom II black edition @ 3.20ghz

GIUGABYTE 990XA UD3 (mobo)

700watt power supply

I have been encountering some extremely annoying stuttering and lag when in singleplayer games.

i will be running games with a good framerate (35fps - 100 fps) and still the lagg persists...

it looks similar to this...

http://www.youtube.com/watch?v=S7MEQKYcO3k&feature=play...

i tried the following

- defrag

-using 2 different hdmi cables

- two monitors

- ran dx diag (no problems)

= windows memory test (no problems)

i have my graphics card updated to the latest drivers.

this issue has been getting worse and worse i just dont know what to do anymore...some people said to uninstall and reinstall my drivers...but if i uninstall my graphics drivers how the hell would i be able to reinstall them if i cant see anything? lol

someone please help!!! :cry: 


Same problem here!

After reading a thread I doubt that it is a pure gpu-problem. Some user changed 4 (!) gpus (nvidia & amd), more than 3 mainboards and ram but still the stuttering occured. Finally he fixed his problem by changing his cpu. Another user however tried changing to the same cpu but still suffers from severe stuttering.

A friend of mine however can run BF 3 without this weird cpu-gpu spiking/ stuttering but when i played Trine on his machine i witnessed stuttering as soon as the framerate drops just a single frame/s below 60fps, just as on my rig! :fou: 

His machine:
amd 965
4gb ddr 3
gtx 460 768


Maybe it´s a cpu problem, as a serious inconsistency of cpu load is visible when observing the BF 3 Performance Graph.

Glad hearing any suggestions!

My System:

i7 920
Asus p6t deluxe
hd 6850 1gb
6gb ddr 3 1066mhz
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March 12, 2012 5:29:21 PM

WCStein said:
Same problem here!

After reading a thread I doubt that it is a pure gpu-problem. Some user changed 4 (!) gpus (nvidia & amd), more than 3 mainboards and ram but still the stuttering occured. Finally he fixed his problem by changing his cpu. Another user however tried changing to the same cpu but still suffers from severe stuttering.

A friend of mine however can run BF 3 without this weird cpu-gpu spiking/ stuttering but when i played Trine on his machine i witnessed stuttering as soon as the framerate drops just a single frame/s below 60fps, just as on my rig! :fou: 

His machine:
amd 965
4gb ddr 3
gtx 460 768


Maybe it´s a cpu problem, as a serious inconsistency of cpu load is visible when observing the BF 3 Performance Graph.

Glad hearing any suggestions!

My System:

i7 920
Asus p6t deluxe
hd 6850 1gb
6gb ddr 3 1066mhz



hey is there any way to check for the inconsistency? my cpu usage seems very consistent when playing games, but my GPU usage spikes like crazy at random times.
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March 12, 2012 5:39:50 PM

clutchc said:
Simply go to Control Panel/Programs and uninstall the AMD Catalyst pkg. It will walk you though it. You won't screw anything up. Windows will load a generic driver upon reboot. You can then install the latest driver anew.

But, for a good clean install I would recommend a little more work...
Uninstalling the existing driver
Running Driver Sweeper from Safe Mode
Have it remove any AMD (and Nvidia) driver remnants it finds
Re-boot and run CCleaner to clean your system of resource wasting garbage and registry errors
Install the latest AMD driver pkg. Don't forget to install the profiles too. (That may help your stuttering all by itself)
Defrag

CCleaner: http://www.piriform.com/ccleaner
Driver Sweeper: http://phyxion.net/item/driver-sweeper.html
Catalyst: http://support.amd.com/us/gpudownload/Pages/index.aspx


*sigh* nope the stuttering still happens :sweat: 

what should i do now?
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March 12, 2012 7:06:36 PM

clutchc said:
Simply go to Control Panel/Programs and uninstall the AMD Catalyst pkg. It will walk you though it. You won't screw anything up. Windows will load a generic driver upon reboot. You can then install the latest driver anew.

But, for a good clean install I would recommend a little more work...
Uninstalling the existing driver
Running Driver Sweeper from Safe Mode
Have it remove any AMD (and Nvidia) driver remnants it finds
Re-boot and run CCleaner to clean your system of resource wasting garbage and registry errors
Install the latest AMD driver pkg. Don't forget to install the profiles too. (That may help your stuttering all by itself)
Defrag

CCleaner: http://www.piriform.com/ccleaner
Driver Sweeper: http://phyxion.net/item/driver-sweeper.html
Catalyst: http://support.amd.com/us/gpudownload/Pages/index.aspx



Oh great, now i cant access CCC.

But hold on...

when the stuttering happens im noticing that my gpu and cpu are SPIKING TO 100% USAGE!

ok so i think that thats def the problem, but how do i fix it?
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a c 297 U Graphics card
March 12, 2012 7:27:44 PM

Your card may be failing. Is there another card you can use to test with? Can you lower the specs until the stuttering goes away and see if the spiking in usage goes away too?
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March 12, 2012 7:30:36 PM

clutchc said:
Your card may be failing. Is there another card you can use to test with? Can you lower the specs until the stuttering goes away and see if the spiking in usage goes away too?



I can try testing my friends card but that won't be for a while. The problem is that my CPU is also spiking! do you think this is just my graphics card or is it my grpahics card AND cpu?


Oh and no matter what settings i have it on the spiking still happens for both my CPU and GPU!
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a c 297 U Graphics card
March 12, 2012 11:08:13 PM

How are you reading the usage spikes during gaming?
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March 12, 2012 11:28:19 PM

clutchc said:
How are you reading the usage spikes during gaming?





im using MSI Afterburner. I play a game for a little bit and then exit out and see how my usage was doing. My usage was at MAX playing l4d2 :sweat: 


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a c 297 U Graphics card
March 12, 2012 11:36:18 PM

Were those spikes or more or less continuous readings?
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March 12, 2012 11:49:46 PM

clutchc said:
Were those spikes or more or less continuous readings?


the reading wasen't continuous what so ever. they would drop and rise extremely rapidly. the usage was never steady, it kept rising and falling really steep.


like few the first few seconds it would be at 45% then for 10 secs it would rise all the way up to 100% usage and then it would suddenly drop down to 5% usage.

during these random readings is when the stuttering goes apeshit

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a c 297 U Graphics card
March 13, 2012 12:16:02 AM

From the specs you gave on your processor, it sounds like you either have a Phenom II X4 980BE or a lesser one bumped up to those specs. I used to own a similar system (same gigabyte board and 980BE) with 2 HD 6850s in Xfire. I had such a problem with stutter in certain games, I sold the components and went with what I have now. I realize that is no consolation for your problem, but you may want to read this article on micro-stuttering: http://www.tomshardware.co.uk/radeon-geforce-stutter-cr...
It pertains to Xfire and SLI, but I'm reading more and more that it seems to be a problem even in single mid-range AMD cards. Nevertheless, I would try the friend's card to see if it happens with that one. What card does your friend have?

Correction: my board was the GA-990FXA-UD3
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March 13, 2012 12:46:42 AM

clutchc said:
From the specs you gave on your processor, it sounds like you either have a Phenom II X4 980BE or a lesser one bumped up to those specs. I used to own a similar system (same gigabyte board and 980BE) with 2 HD 6850s in Xfire. I had such a problem with stutter in certain games, I sold the components and went with what I have now. I realize that is no consolation for your problem, but you may want to read this article on micro-stuttering: http://www.tomshardware.co.uk/radeon-geforce-stutter-cr...
It pertains to Xfire and SLI, but I'm reading more and more that it seems to be a problem even in single mid-range AMD cards. Nevertheless, I would try the friend's card to see if it happens with that one. What card does your friend have?

Correction: my board was the GA-990FXA-UD3



i actually have an amd phenom IIx6 black edition that runs stock at 3.2 ghz =P http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Is microstuttering JUST a video card problem? My friends card is a mid ranged nvidia card, so we'll see how that goes.
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a c 297 U Graphics card
March 13, 2012 12:56:02 AM

daggy said:
i actually have an amd phenom IIx6 black edition that runs stock at 3.2 ghz =P http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Is microstuttering JUST a video card problem? My friends card is a mid ranged nvidia card, so we'll see how that goes.

In all the cases I've ever read about, yes it is. But it is usually contributed to poor drivers. I don't really know enough about the science of GPUs to offer anything other than a guess. It seems, from what I've read, that AMD cards suffer the most from the issue.

I presume you have the latest drivers and profiles installed.
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March 13, 2012 1:28:45 AM

clutchc said:
In all the cases I've ever read about, yes it is. But it is usually contributed to poor drivers. I don't really know enough about the science of GPUs to offer anything other than a guess. It seems, from what I've read, that AMD cards suffer the most from the issue.

I presume you have the latest drivers and profiles installed.



Yes indeed...

My friend won't be able to let me test out his video card it seems (he needs to use it for another build)

I'm considering buying this http://www.newegg.com/Product/Product.aspx?Item=14-121-...

does this card perform better or worse than the xfx hd 6870? (without stuttering, of course)

fingers crossed, i hope this will work...
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a c 297 U Graphics card
March 13, 2012 2:13:12 AM

According to Tom's, it is on a par with the HD 6870: http://www.tomshardware.com/reviews/gaming-graphics-car...
Here is an "on paper" comparison you may be interested in: http://www.hwcompare.com/11005/geforce-gtx-560-vs-radeo...

But keep in mind, the quality of the drivers makes a big difference in the newer games.

If your HD 6870 is still under warranty from the retailer, you can RMA it for a new one to see if it is a bad card. The manufacturer will honor a replacement too.
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March 13, 2012 8:40:37 PM

clutchc said:
According to Tom's, it is on a par with the HD 6870: http://www.tomshardware.com/reviews/gaming-graphics-car...
Here is an "on paper" comparison you may be interested in: http://www.hwcompare.com/11005/geforce-gtx-560-vs-radeo...

But keep in mind, the quality of the drivers makes a big difference in the newer games.

If your HD 6870 is still under warranty from the retailer, you can RMA it for a new one to see if it is a bad card. The manufacturer will honor a replacement too.


Im still worried that this is not entirely a gpu pronlem. are there any programs that allow you to see your cpu and gpu speeds in real time?

My computer sounds like a friggen helicopter and it never used to before this problem.

my cpu usage is going crazy when playing games...is it possible that my gpu is faulty and because of that my cpu has more of a workload because of it?

http://tinypic.com/view.php?pic=kcbazl&s=5
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a c 297 U Graphics card
March 13, 2012 11:04:50 PM

If I'm reading the graphs correctly, (they are small) Your CPU appears to be reacting to demanding parts of the game. What is that square looking graph at the bottom that's half out of sight? The GPU? And why is there no reading on the Core Clock MHZ... or is that showing a steady xxxx MHZ? I can't make it out.
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March 13, 2012 11:48:05 PM

clutchc said:
If I'm reading the graphs correctly, (they are small) Your CPU appears to be reacting to demanding parts of the game. What is that square looking graph at the bottom that's half out of sight? The GPU? And why is there no reading on the Core Clock MHZ... or is that showing a steady xxxx MHZ? I can't make it out.



its the gpu but ive never seen it do this before.

GPU usage is at the top

than fan speed

the one that's reading 0 is always like that

and then the bottom one is the core clock

the core clock shouldn't be doing that it should be locked on 900, it shouldn't be dropping to 0 and bumping up to like 1100 like that...


again my computer is significantly louder playing games...its like a helicopter.

the heatsink on my cpu looked like it was going pretty fast but my temps on both my gpu and cpu seem normal.

(47C when playing skyrim for cpu)

my cpu is spiking, not as insane as the gpu but its spiking near 100% sometimes. Again, i think it has a higher workload because the gpu isn't doing its job properly.

my cpu idles 1-3% usage


could this possibly be a psu problem? To me it looks like its completely a GPU problem but i don't have much experience with these things. But i imagine if i was having problems with my PSU there would be more problems than stuttering... there's also the fact i have a surge protector and i haven't had any power outages, so a psu problem seems unlikely.
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a c 297 U Graphics card
March 14, 2012 7:55:40 PM

Until you can replace the graphics card with a known good card for a test, I'm going to have to go with the bad card theory.
I tried to come up with a way that the PSU could be causing the CPU and GPU to spike to 100% usage during gaming, but nothing comes to mind. Other than various small voltages they receive via the motherboard, the CPU and GPU are only fed a continuous unvarying +12V DC directly from the PSU's cables.

When you say the system gets really loud at the time of the spikes, I presume you are referring to the CPU and GPU fans going to max RPM, right? Or is something else making the noise?

You might try another test. Try running Furmark ( http://www.ozone3d.net/benchmarks/fur/ ) and see if it produces the conditions you experience in gaming. You don't have to stress test the card to death, just a run long enough to see if it causes the problem.
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March 16, 2012 6:06:45 AM

clutchc said:
Until you can replace the graphics card with a known good card for a test, I'm going to have to go with the bad card theory.
I tried to come up with a way that the PSU could be causing the CPU and GPU to spike to 100% usage during gaming, but nothing comes to mind. Other than various small voltages they receive via the motherboard, the CPU and GPU are only fed a continuous unvarying +12V DC directly from the PSU's cables.

When you say the system gets really loud at the time of the spikes, I presume you are referring to the CPU and GPU fans going to max RPM, right? Or is something else making the noise?

You might try another test. Try running Furmark ( http://www.ozone3d.net/benchmarks/fur/ ) and see if it produces the conditions you experience in gaming. You don't have to stress test the card to death, just a run long enough to see if it causes the problem.



Theres still the problem when running furmark, it sounds like the fans are going to max RPM, but my graphics card fans aren't according to msi afterburner, but i think they def are because those dual fans are the only thing that could be that loud...theres no way its coming out of a little stock heatsink ( i also took a look at the fan speeds of the heatsink and they are all normal)


Ill message you back when i get my graphics card back ( which should be in a couple days) then ill test all of this out again.

keeping my fingers crossed :sweat: 

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a c 297 U Graphics card
March 16, 2012 2:00:37 PM

daggy said:
theres no way its coming out of a little stock heatsink ( i also took a look at the fan speeds of the heatsink and they are all normal)



You'd be surprised at how loud the stock Intel Heat Sync can be at max rpm. But I'm glad you are re-ordering the card.
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