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5770 woes

Last response: in Graphics & Displays
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March 14, 2012 12:59:07 PM

AAAARRGH!!

---System Specs:
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Memory Model F3-12800CL9D-4GBNQ
AMD Phenom II X2 555 Black Edition 80W Dual-Core Desktop Processor
ASRock 870 EXTREME3 AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
Antec BP550 Plus 550W Continuous Power ATX12V V2.2 80 PLUS Certified Modular Active PFC Power Supply
5 x 7200 Sata Hard Drives
Plenty of airflow from 5 x Noctua NF-P12 fans and a COOLER MASTER Hyper 212 Plus
HD4350

---Problem Hardware
Visiontek HD 5770 1GB GDDR5 Video Card
PowerColor AX5770 1GBD5-H ATI Radeon HD 5770 1GB GDDR5

---What I've already tried
Updating the motherboard BIOS
Replacing the Graphics card
Run a MemTest on my RAM
Unplugged all but 1 hard drive and CPU fan
Dropped all OC back to stock speeds

Problem: When I install either of the 5770s computer freezes, locks up, doesn't work as advertised.

Description: I built my computer (yeah!) but when I recently upgraded my graphics to the PowerColor 5770, it would sometimes boot into windows but lockup shortly thereafter. Sometimes it would hang during BIOS and sometimes even hang while in the BIOS options. I replaced the card with the Visiontek 5770 thinking that it was a faulty card, but the Visiontek is also giving me the same problems. Actually, I'm having trouble getting into the OS before it hangs with the Visiontek. I checked to make sure that the motherboard DOES support PCIe 2.0 and I've checked to make sure the plugs are all plugged in. I reset my BIOS to stock settings so there's no OCing taking place. I've updated the motherboard BIOS hoping that there was some joy there, to no avail. I'm thinking that it "might" be a power supply issue but I don't want keep taking a shotgun approach. I've run the Power Calculators online and found that 550 Watts of power "should" be plenty enough to supply either of these cards.

Being that it sometimes refuses to post and locks up in the BIOS screen, I don't believe it has anything to do with the OS. Being that it happens to 2 separate GPUs, I seriously doubt that the fault is in the GPU itself.

Forum Gods, I beseech you. I'll also accept help from normal people who know more than I do.

More about : 5770 woes

March 16, 2012 2:10:29 AM

Anyone??
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March 16, 2012 12:01:28 PM

So from your system specs it looks like you have a HD4350, and this worked fine in the Pci-e slot?

Try booting in safe mode and make sure the 5770 drivers are up to date
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March 16, 2012 12:02:41 PM

also download a temp monitoring program to make sure it isnt an overheating issue
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March 16, 2012 10:48:32 PM

When it was running in Windows, it never got above 65 Degrees C. Considering that it also freezes in the BIOS screen, before the OS even takes over, rules out a driver issue.

I'm tired of pulling my hair out. There's not much hair left.
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March 17, 2012 1:55:50 AM

Unless your very unlucky i dont see it being a GPU issue.

im stumped. Perhaps the pci power cable from your psu is bad...

If you happen to know a friend who you can swap out your PSU with i would try that.

Maybe a local computer store will let you borrow or rent out a PSU.

Maybe try booting with just one stick of ram, and put it in different slots.

These are all just random long shots, but i cant think of much else
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March 17, 2012 11:58:38 AM

Now you understand my lack of hair. :) 

Good call on the PCI Power cable though. I'll check that.
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March 18, 2012 11:16:25 AM

If you have a friend with a computer, you could just start swapping out things to find the culprit.
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March 18, 2012 1:50:46 PM

That would be awsome . . . oh wait . . . none of my friends' computers were built in this century. Hmmm. Maybe I could borrow some of your friends??
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March 18, 2012 2:33:34 PM

Having a similar problem here.....freezes up right after bios screen comes on, blue screen o' death, then reboots. 5570, in my case.Happened right after latest driver from amd downloaded.....tried rolling back drivers...nothing.

The new 12.2 driver has screwed something up on your vid cards.Not sure what, as I'm not a comp specialist.And....what's really messed up is....you can't even get any driver to load now.None. System tools act as if you have no graphics card , for instance can you run it sees no card there .
my specs

home built, worked fine before 12.2 drivers.

amd phenom 2 255
msi 785gtm -e45 motherboard
2 x 2gb crucial memory ( 4gb total)
250gb Western Digital caviar blue hd
Antec 500w power supply.

( apparently broken somehow amd 5570 1gb graphics card)
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March 18, 2012 2:45:17 PM

Wrap, I didn't do the 12.2 drivers. I had 11.11 on the PowerColor 5770 and it would boot up fine (most of the time). It would occasionally get stuck on BIOS screen. When it felt like working, I ran it through stress tests at stock speeds and it would run fine for about 2 minutes. Skyrim looked AWSOME. But then the whole system would freeze. Same with any 3D application. It would run for a couple of minutes and then lockup completely. I was running Win 7 64. Even with Afterburner at stock speeds it would lockup the system after a couple of minutes of Kombustor. I scratched my head for a week then I decided to replace the "supposedly" faulty card. Then I found the VisionTek 5770 and it gave similar results. Now the VisionTek 5770 locks up before I even get to Logon screen. Most of the time, it locks up in the BIOS options.

Seeing that this is happening before the system hands control over to the OS, I doubt it has anything to do with which version of OS drivers are used. It should be running everything as a system device at that point (NO 3D capability) because the ATI OS drivers power all the 3D.
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March 18, 2012 2:52:58 PM

The only thing I could think about is the that the 5770 changes its power requirements all of a sudden and the initial demand is too much for the power supply to keep up with. I think I'll do what was suggested today and check my PCI connection for constant power.
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March 18, 2012 2:56:42 PM

Same thing is happening to me that happens on your visiontek. Locks up before logon screen, gives a quick bsod.I reinstalled windows 7 64......scared as heck to even try to install any video drivers.
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March 18, 2012 4:14:18 PM

seems to me like a PSU problem....maybe you just got unlucky with it.
Maybe try the PSU AND the card in some friend's PC? at lease SOMEBODY will have a mobo with a PCIe 2 slot?
IF it runs smooth on theirs, the problem could be mobo?
If it still lags, you'll definitely know its either PSU or GPU. And then you can maybe try changing the PSU because you've already tried replacing the GPU.

Do keep us updated to people can help. Best of luck, tiger!
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March 18, 2012 4:27:35 PM

I'll try one more thing before I do anything else though. I'm going to get one of those dongle attachments (The one that takes 2 molex plugs and turns it into a 6 ping PCI-E adapter) and see if *crossing fingers* it works. Maybe I just got a bad plug on my modular power supply (stranger things have happened). It's only like 2 bucks from fleabay and if it doesn't work, I don't feel too bad for dropping a couple bux to diagnose. I will keep people updated.
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March 25, 2012 2:41:55 AM

OK. I got the adapters in today. There's 2 molex plugs that feed into the 6-pin adapter. I plugged each of the Molex plugs into a separate rail from the PSU. So far so good except that I still get the exact same problem. Now I'm getting artifacting a few seconds after Win7 Loads to the desktop. I don't feel to bad though. I got 4 of these dongles for 5 bucks. I'm sure if/when I x-fire, they'll come in handy. I guess it's time to start looking for a 700+ watt PSU.

It's kinda frustrating. The power requirements on this card is only like 130 watts, so there should be PLENTY of juice to go around considering I'm not OCing and I've cut all the power requirements back to almost nothing. The PSU is only a year old and it's an Antec 550. I've heard of no name 400 watt PSUs powering this same card. Oh well. . . . unless there's any other suggestions.

Next step: Test GPU on a different machine and if it works then, get a beefier PSU.
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Best solution

March 25, 2012 12:15:21 PM

honestly my bets on the PSU. It seems like the most likely culprit to your problem.
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April 4, 2012 1:12:31 AM

Best answer selected by landran.
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