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Received brand-new HP with damaged DMS-59 Connector on video card

Tags:
  • Nvidia
  • Graphics Cards
  • Hewlett Packard
  • Systems
  • Graphics
Last response: in Graphics & Displays
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March 14, 2012 11:45:45 PM

Has anyone else received systems with damaged DMS-59 Ports?

We ordered a few custom HP Compaq 8200 Elite systems (QX034US) that included the NVIDIA NVS 300 PCIe x16 video card (BV090AV). This video card has a single DMS-59 port but a large percentage of the systems we received had damaged ports as shown below: (images of two separate systems)



and



Port's pin evidently still work however and we can get a signal and everything works fine but wanted to see if others had this problem as this should never happen coming directly from HP.

Thx!

More about : received brand damaged dms connector video card

March 14, 2012 11:57:42 PM

thats HP for ya. call support to get a new card or computer
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