Received brand-new HP with damaged DMS-59 Connector on video card

brianbuys

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Jul 9, 2009
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Has anyone else received systems with damaged DMS-59 Ports?

We ordered a few custom HP Compaq 8200 Elite systems (QX034US) that included the NVIDIA NVS 300 PCIe x16 video card (BV090AV). This video card has a single DMS-59 port but a large percentage of the systems we received had damaged ports as shown below: (images of two separate systems)

4hsdvc.jpg


and

21ot4kg.jpg


Port's pin evidently still work however and we can get a signal and everything works fine but wanted to see if others had this problem as this should never happen coming directly from HP.

Thx!