Internet issues

[jleonard5]

Hello,
having prhaving some issues. I have a problem with getting internet on desktop. I had just installed a new isp and using new wireless router. Went from time warner to New visions. Can someone assist me

 

[ksiemb]

Hello,
having prhaving some issues. I have a problem with getting internet on desktop. I had just installed a new isp and using new wireless router. Went from time warner to New visions. Can someone assist me

Not sure what you mean, "getting Internet on Desktop" ?

 

[Saga Lout]

I expecrt he means he can't get an Internet connection on his desktop PC.

Hello jleonard5 and welcome to Tom's Hardware Forums. Your new router probably has a different wireless security key from the one in the old AOL router and which is probably stored in your XP system, so to get to that key (assuming it isn't printed on the router's case) follow these instructions

Connect your router to the computer with the cable that came with the router then go Start then Run then type in the following, including all the spaces:-

cmd /k ipconfig /all

then press Enter and from the black form that shows up, take a note of the numeric code beside the Default Gateway icon - something like 192.168.0.1.

Type exit to close the black form.

Open Internet Explorer and enter that code into the URL address bar as though it was a website. You're then at the login page to the router's settings utility and admin will usually be the login with either admin or password as the password.

If you're in, seek out Wireless and then Security and take a note of the key. Sometimes it may be a passphrase, some a simple set of letters and others a hexadecimal code. You also may as well note which level of security it is - WEP, WPA or WPA/PSK 2 and then either AES or TKIP. Your computer will already know this but it's handy information to store. Note also that hexadecimal only contains numbers from zero to 9 and letters a to f so there's no confusion of I and O with 1 and 0.

Keep a note of that security key in My Documents and also outside the computer.

If you need more help when this thread has been inexplicably closed down, feel free to PM me.

 

[Dark Lord of Tech]

This topic has been moved from the section Windows XP to section Wireless Networking by Area51reopened