Why does my scanner not work?

i have an hp psc 900 series printer which i have connected to my new toshiba laptop, however, the scanner properties do not seem to work, anyone know why? It worked perfectly with my Sony laptop.
3 answers Last reply
More about scanner work

  1. Hello and welcome to Tom's Hardware Forums.

    Your new laptop is almost certainly running and newer version of Windows than the old one and most manufacturers don't update their drivers for older equipment when new Windows Operating systems come along.

    Havre a look at this HP website page - it may lead you to a new driver but if it doesn't you need a new printer.

  2. If I forgot to put the link I referred to in the post, I apologise - it's me age! :D

Ask a new question

Read More

Feature Requests Laptops Hewlett Packard Scanners Tom's Hardware