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Why does my scanner not work?

Tags:
  • Feature Requests
  • Laptops
  • Hewlett Packard
  • Scanners
  • Tom's Hardware
Last response: in Forum Feedback
June 24, 2012 1:40:52 AM

Hello,
i have an hp psc 900 series printer which i have connected to my new toshiba laptop, however, the scanner properties do not seem to work, anyone know why? It worked perfectly with my Sony laptop.

More about : scanner work

a b D Laptop
a b α HP
June 24, 2012 6:53:47 AM


Hello and welcome to Tom's Hardware Forums.


Your new laptop is almost certainly running and newer version of Windows than the old one and most manufacturers don't update their drivers for older equipment when new Windows Operating systems come along.

Havre a look at this HP website page - it may lead you to a new driver but if it doesn't you need a new printer.



a b D Laptop
a b α HP
June 24, 2012 2:17:40 PM



If I forgot to put the link I referred to in the post, I apologise - it's me age! :D 


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