You know at one time a long time ago sony was a good product. Now a days not so good. I bought my son a MP3/MP4 player all touch screen and bigger than the i pod.
I took out the type of insurance from them if it should drop they would fix or replace it for Free. My son through away the box which had the SN # on it. I have all the receipts to the item.
But they said I have to have the SN # in order to process the claim. So now I am out of all the money spent on it and the cost of the insurance as well. I am also not a happy camper as welll.
Sony sisnt bad, but they have their problems