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Computer cant start up windows 8

Last response: in Windows 8
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January 24, 2013 2:30:41 AM

Hello, my computer kept having problems with the internet, it was slowing down and disconnecting. so i shut it down. i get the normal samsung logo loading, then a blue screen with a sideways smiley face that says it ran into a problem windows cant fix (or something like that) and gives me the option to restore. restore doesnt work, it just stays on the same screen, no animations or activity, until i turn it off. i cant access the login screen. please help!

More about : computer start windows

January 24, 2013 2:35:53 AM

most likely bad ram or bad drive, I assume this is still under warranty, so I would try the store you purchased it from or give Sammy a call.
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January 24, 2013 5:46:43 AM

CaedenV said:
most likely bad ram or bad drive, I assume this is still under warranty, so I would try the store you purchased it from or give Sammy a call.


Really? iv only had this computer a month. what causes this?
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January 24, 2013 2:49:26 PM

crap happens, even on new stuff.

In the computer hardware world there is a general rule of thumb: If it lasts through the first month, then it will likely last a year. If it lasts more than a year, then it will probably last for 5. Once you hit 5 years though, then you are on borrowed time, and you ought to have money saved up for a replacement.
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Best solution

January 24, 2013 2:52:54 PM

Don't feel bad about your purchase.
In the last 2 years I have had to do a number of RMAs and returns, everything from HDDs, to motherboards, to GPUs... it does not matter the brand, or the product, it just happens and has sadly become standard in the industry. I give things a 3 strike policy, if a brand cannot get something right with 3 replacements then I want my money back, and I am going to give it a year or two to give that brand some time to sort themselves out.

Sammy makes great stuff, don't judge them by one product failure, it is merely luck of the draw unless you have consistent failures.
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January 24, 2013 7:19:37 PM

yeah, its actually a great computer. im going to return it to bestbuy and see what they can do. thatnks so much for the fast replies!
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January 24, 2013 7:19:47 PM

Best answer selected by superbabylizard.
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