I have 32 bit programs that I need to use on my 64 bit laptop. I know there is a program you can download to do this but I can't remember where it is, I did download it and tried to load it on my win 7 home and it told me that I needed win 7 or 8 pro, I now have win 8 pro but I have lost the program .Can you help me find it.
Sadly I think I understand your dilemma. You were originally told you needed Win7 pro because in it is Virtual PC and you get free XP OS to download. That from what I have read online is not being offered with Win8 pro even. Virtual PC yes but NOT XP as Microsoft will not issue something they do not offer support for making it software that can allow a back door for virus and malware to access your computer as a whole.
I suggest you go to Microsoft site and chat with the Answers Desk folk. Ask them if you can downgrade to Windows pro to get the XP virtual PC that way or if you can get a refund especially if Microsoft staff told you about upgrading. Here is the link that sales desk gave me when I asked them just now. I figure best to ask yourself so you know information is first hand not secondhand via me. http://www.microsoftstore.com/store/msusa/en_US/cat/Answer-Desk/categoryID.63433500
Hope you get your problem resolved soon.