Network printer is connected but will not ping/print

pip9017

Distinguished
Jun 2, 2011
2
0
18,510
Hi,
I work at a print shop - yesterday, I was just doing my thing and then our printers stopped working for no reason at all! The MAC still works strange enough. We changed the router, the hub, and disabled any firewalls but it still doesn't see the printers. The connection has not changed and has been the same for 3 years. Any suggestions??? -MT
 

pip9017

Distinguished
Jun 2, 2011
2
0
18,510
The prints are: Xerox 700, Canon Imagerunner 8500, and Canon 600. They were all working fine and have been for years and then like, the connection was just suddenly lost. It keeps saying that it's "ready" under the Printer/Fax screen (work mostly on the PC) and not offline.