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Last response: in CPUs
September 27, 2012 9:42:43 PM

AAA! need help.

i have a 10+ year old Compaq Pesario. i had just downloaded itunes then needed to restart my computer but it won't reboot. i've tried turning it back on approximately 500 times. i normally get a black screen with the cursor at the top left corner. if i repeatedly hit the F11 key when i turn it on, i get into "Phoenix - AwardBIOS CMOS Setup Utility" but i don't know what to do from there. can any one help me. thanks.

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a b à CPUs
September 27, 2012 9:51:01 PM

did you try f5 to see if can get into safe mode?
a b à CPUs
September 27, 2012 10:00:05 PM

Itunes? What are the specs on your laptop? I'm not sure a 10 year old+ laptop will meet the minimum specs. Can you get into safe mode?
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a b à CPUs
September 27, 2012 11:01:39 PM

As it tuned up to be a software related issue, you can use the recovery disk Compaq might have provided you to go back to its original configuration -- if nothing else work.
a b à CPUs
September 27, 2012 11:04:32 PM

iTunes is very bloated, and a 10 year old computer won't have the grunt to run it.
October 5, 2012 1:10:08 AM

hey all. i just figured it out. after downloading iTunes, i tunred off my comp casue it needed to which it wouldn't. 6 days later i realized that when i turned off my computer, i didnt disconnect my ipod shuffle. i did that and vuaa-la! it booted up immediately.

thank you all for all your help