Due to a HDD failure on my Touchsmart unit, I bought a replacement and installed Win7 Pro (non HP version). I have all HP software downloaded and installed from the HP driver support page but I can't get the touchscreen to work. After running PC Doctor I get the below result.
Screen Health Test Test Started 20/03/2012 22:48:25 Error Message: The touch screen is not functioning properly 20/03/2012 22:48:41 Test Finished: Failed (Error code: MN501-10W) 20/03/2012 22:48:42
Anyone have and idea of what the code means ? Thx in advance
I would strongly recommend talking to HP about this first. Unofficial support like this should be a last resort, not first stop. HP has hordes of people on hand trained to deal with exactly this kind of thing.
Jesus, that's expensive. Well then, it looks like forums like these are exactly where you need to be. Might even try Geek Squad, or any equivalent in your area. They'll charge you, but I doubt it will be £400.