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Serious concern with new build!!

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June 3, 2012 9:07:24 PM

Yesterday, I returned my Sapphire 7950 after being a little bit disappointed with the performance I was getting from it. I then purchased an EVGA GTX 670. I uninstalled the old AMD drivers and all other AMD software, then put my new graphics card on the motherboard and put in the driver installation disk, but for some reason it would not install correctly. The first time it got half way through then said it could not install, or something to that degree. I retried it and then it go about 1/4 of the way through and stayed at that point for an hour and a half and nothing happened. The computer was quite buggy and this point and was performing choppily. I restarted it and then it began to show the desktop in 800x600 resolution and was not even stretching to the full size of my monitor, and if I tried to change to 1080p it would freeze.

So today I reformatted my computer. I went out and bought Windows 7, put the installation disk in and it was all running smoothly through the following steps -

1. Installed windows (legal copy, I purchased it)
- this was after deleting everything that had previously been on the HDD to the point where the only option to install windows to was called "unallocated space" which was in reference to my now empty HDD.

2. Installed Microsoft Security Essentials

3. Installed Diablo 3

4. Installed Google Chrome

5. Installed Motherboard Drivers

6. Restarted Computer to finish installation

~Computer at this point is running completely fine

7. Installed nVidia Graphics Drivers

8. Restarted Windows to finish installation

~Problem now begins

The Windows loading screen starts (with those floating orbs that morph into the glowing windows logo) and it appears to be working fine, BUT then after the loading screen finishes and moves to the log in screen, nothing appears. The monitor is on and connected correctly, but the screen is just black except for the mouse pointer which I can move around freely. So blindly, because I can't actually see what I'm typing, I type in the password and press enter and then it loads the desktop, but the problems here is that the desktop does not show anything except for the mouse pointer and the desktop background. I can't see the start menu, I can't see the task bar, and I can't see any icons.

I seriously have no idea what I've done wrong or what I need to do to fix this guys. Maybe I can go into safe mode and go to a restore point, but I literally just reformatted this computer this morning so I'm not sure where I would restore to, or if there would be any restore points. I also don't have a recovery/repair disk - all I have is the original Windows 7 installation disk, but it's not showing the "press any key to boot from disk" message when I restart my computer like when it did when I originally installed it.

Please, if anyone knows what I have to do here, let me know. I just spent $1600 on this computer and I'm already having problems with it so I'm extremely worried and frustrated right now.

For reference, these are my specs;
- Gigabyte GA-Z77-D3H motherboard
- EVGA GTX 670 graphics card
- Intel i5-3550 processor
- 8gb of G.Skill 1600mhz RAM
- Seagate Barracuda 1TB 7200 RPM HDD
- and my monitor is a 1080p Asus connected directly to the GPU through VGA, not that that probably has anything to do with the issue.

Again, I really need help here guys. Thank you.

~It should also be noted that before reformatting I had been using a boot leg copy of windows 7.

More about : concern build

June 3, 2012 9:18:58 PM

use a genuine copy of windows
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June 3, 2012 9:26:28 PM

Outlander_04 said:
use a genuine copy of windows


I am. Re-read my post. I said I originally used a boot leg copy of windows. This morning I went out and bought a genuine copy of windows 7 then reformatted my hard drive to remove the old bootleg version and install the genuine copy.
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June 3, 2012 9:35:57 PM

it a very simple doh...put the video cable back onto the intel mb video port. you have the intel and the nvidia chipset on. so windows is screwed up and made the gpu card monitor two. that why the menus are not there. if you plug the video cable into the mb vga port you see the start buttons and menu there. you want to go into the bios and turn off onboard video chipset or change it to it pci video card is the first video device the mb boots from.
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June 3, 2012 9:37:34 PM

you may also want to run cpu-z and look under the spd tab to see that the mb has set your ram speed right.
when you do an install of the os from hacked to new you want to go into advance mode and remove the partion on your hard drive then let windows install itself. a good install of windows wil have a main partion and a system partion for recovery.
you then want to install the intel chipset drivers..the newest ones are on intel web page page. then i do sound card and nic card drivers. reboot and then install nvidia 301x drivers from nvidia. then look to see if your missing any drivers for usb 3.0 hubs or intel software that on the mb cd. I would also look to see what rev your mb bios is at and make sure it at the last bios update.
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June 3, 2012 9:42:36 PM

smorizio said:
it a very simple doh...put the video cable back onto the intel mb video port. you have the intel and the nvidia chipset on. so windows is screwed up and made the gpu card monitor two. that why the menus are not there. if you plug the video cable into the mb vga port you see the start buttons and menu there. you want to go into the bios and turn off onboard video chipset or change it to it pci video card is the first video device the mb boots from.


Well, when I was using the AMD 7950 gpu yesterday it was displaying everything perfectly fine when I had the monitor connected directly to the gpu through an hdmi cable. But anyway, would it be possible for you to more clearly write down a step by step process for me to follow to do what you've said. It would help a lot
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Best solution

June 3, 2012 9:55:29 PM

the info on page 50 of the maule. you want to put the video cable back onto the mb vga port. go into the bios and under advace mode there a green folder called peripherals. under it you want to change the first video device to peg. the second line under it turn off onboard video. you want to turn it off.
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June 3, 2012 10:23:13 PM

Best answer selected by NoDoubtGenius.
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