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Can't run my laptop on battery, only on ac adapter

Last response: in Components
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October 2, 2012 2:37:02 AM

My battery is unrecognized. Sony sent me a fresh battery. Laptop will only work plugged in without the battery. It started when my son tried to clean the metal fins on the laptop that the battery goes into. I think he shorted out the power board. Can I find just the part? It is a Sony Vaio
October 2, 2012 2:48:20 AM

I would contact Sony about it. You might be able to get it fixed under warranty.
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