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Please help, trouble with G100 card and windows 8

Last response: in Graphics & Displays
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April 6, 2012 1:51:43 PM

Hey all, :hello: 

I have a problem with my computer and windows 8, windows 8 (customer trial version) requires a minimum resolution of 1024 x 768 to run apps, the maximum resolution I can seem to get with my card is around 1176 x 664. If I go any higher then that the sides of my screen are cut of and I can't see everything I need to see.

So I was wondering if it's possible to change the setting so that I can see the entire screen and meet the requirement of at least 1024 x 768.

Alternately if that just isn't possible is it possible to upgrade my videocard at all? my computer is an acer aspire ax1700-e3751a the specs are as follows: 2.66Ghz Intel Core 2 Dual E7300 4GB DDR2 SDRAM 640GB SATA 7200RPM Hard Drive Supermulti, Double layer, DVD+/-RW, DVD-RAM nVidia Geforce G100, 512MB add on graphics ada

For those unfamiliar with this computer it is fairly compact, Doing a google search doesn't net a whole lot of info on this computer, I realize you probably need to know something about the motherboard but I'm not sure where I can find that info... if anyone can help me I would GREATLY appreciate it. Thanks for your time :ange: 

Chris
April 6, 2012 2:09:48 PM

I'm really having trouble figuring out my motherboard.... I've used winaudit and everesthome and both say motherboard unknown chipset unknown.
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April 6, 2012 2:23:56 PM

Sunius said:
Did you try downloading drivers for your graphics card? You may download them from here: http://uk.geforce.com/drivers


Thanks for the reply, I did do that already, I downloaded all the latest drivers from the nvidia site for this test version of windows 8
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a b Î Nvidia
April 6, 2012 2:25:15 PM

And it didn't help? what monitor are you using?
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April 6, 2012 2:36:04 PM

Sunius said:
And it didn't help? what monitor are you using?



I'm actually using my HDMI port and it's hooked up to a tv through that, the diplay driver is a generic driver from windows, do you think that could possibly be the issue?
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a b Î Nvidia
April 6, 2012 2:39:37 PM

Yes the driver must not be generic driver.. Could you try redownloading the drivers from the site I gave you?
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April 6, 2012 2:44:10 PM

I've already installed them twice today....

If you think I should try again I will, but I've attached a pic so you know that they actually are up to date
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April 6, 2012 2:50:15 PM

I apologize, and I just realized my mistake, it actually says NVIDIA GeForce G100, I meant Monitors is Generic PNP Monitor, sorry for the confusion
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a b Î Nvidia
April 6, 2012 2:57:09 PM

You can always try reinstalling it. Also, what's the model of the TV?
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April 6, 2012 3:01:43 PM

the model is a sanyo DP37647
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a b Î Nvidia
April 6, 2012 3:11:36 PM

Your TV native resolution is 1366x768. Could you going to nvidia control panel and try setting the resolution to that?

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April 6, 2012 3:24:13 PM



It failed :(  , I do appreciate the help you've given me so far
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a b Î Nvidia
April 6, 2012 3:25:43 PM

Try different refresh rates: The ones worth trying are 25, 30, 50, 59 and 100.
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a b Î Nvidia
April 6, 2012 3:45:26 PM

Okay. Could you try opening the side of your computer and reseating the card? If the card isn't fully seated, these things may happen.
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April 6, 2012 4:10:07 PM

I I tried reseating like you asked but nothing changed I retried all the refresh rates you had suggested
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a b Î Nvidia
April 6, 2012 4:24:48 PM

Do you have a spare cable? It might be the cable that's bad, so if you have another one you could try. Also, did it work on the previous version of windows? I mean, it could be Windows 8 problem, seeing as it's only a preview version.
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April 6, 2012 5:03:19 PM

actually it acted the exact same way on windows 7, it just wasn't a huge deal with with windows 7 because resolution didn't stop you from accessing anything, I tried another hdmi cable and it didn't change anything.. I've also used tried a different tv and it's exactly the same thing
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a b Î Nvidia
April 6, 2012 5:15:03 PM

Something is seriously wrong with hardware then. Do you happen to have a friend or relative who has proper computer monitor? If you do, could you try your computer on that monitor? It might be the TV compatibility issue.
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April 6, 2012 5:18:51 PM

I can't think of anyone with a computer monitor off hand, but that is something worth looking into, do yo think with my current hardware an upgrade is possible? I'm still looking for an hdmi output so that is necessary.
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April 6, 2012 5:29:31 PM

It is an issue with the TV input circuitry requiring a 720p/1080i signal. TVs are extremely picky about inputs, and generally do not scale signals like monitors do. Try 1080p signals at 24, 25, 30, 59, and 60fps and see if that gets you anywhere, but something tells me that it will not work.
You simply need a 1080p TV, or a real computer monitor if you want to make this work properly. The 768 line requirement is the only thing I really dislike about win8, it makes things on my netbook annoying when I 'need' to do something in metro. Thankfully, metro is almost entirely unnecessary, and you can do almost anything through the desktop anyways.
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April 6, 2012 5:34:34 PM

I don't suppose you can rig the computer to do 1080i at 30 or 60fps could you? Because I am almost 100% sure that would work for the TV (though I am not sure if Win8 would accept it as being high enough resolution as it would only be 540 lines per frame)
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April 6, 2012 5:39:13 PM

Thanks for the reply caedenv, I just got windows 8 today, I really think it's pretty awesome but this requirement is almost a dealbreaker for me. Any idea how I would create a 1080p resolution ,I'm not seeing the option to even select anything like that.
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April 6, 2012 5:41:02 PM

CaedenV said:
I don't suppose you can rig the computer to do 1080i at 30 or 60fps could you? Because I am almost 100% sure that would work for the TV (though I am not sure if Win8 would accept it as being high enough resolution as it would only be 540 lines per frame)



I can select the option for a higher resolution, and it will load but it ends up cutting off the sides and when I resize it just goes back to what it was before anyway
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April 6, 2012 6:08:20 PM

I was able to resize after some playing around, but the options I have at 768 or above have a refresh rate of 30 hz and have alot of flicker, so it look like I might be stuck and not able to use apps, or just deal with alot of flicker, is this because of the graphic card or tv?
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a b Î Nvidia
April 6, 2012 6:33:33 PM

No idea. However, you should try 1920x1080 resolution at the same place where I gave you the screenshot, but this time, at scan type, select Interlaced. Try this with both 60 Hz, 30 Hz and 24 Hz refresh rates. Start with 60Hz.
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April 6, 2012 6:54:58 PM

Just thought I'd let all of you know it is indeed my tv, I tried it on another newer tv belonging to someone else and other than resizing which is i guess pretty common to have to do for tv's I was able to get higher resolutions with zero problems, thanks so much to everyone who took time out of their day to help me!
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a b Î Nvidia
April 6, 2012 7:07:12 PM

No problem, glad you found what's at fault.
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April 6, 2012 7:46:26 PM

You could try the native resolution, 1366x768 with fewer colors. Try 16 or 24 bit color and see if that works.
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!