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Random freezes

Last response: in Systems
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June 8, 2012 2:40:27 PM

Im pretty much out of options, my computer randomly freezes like when playing or just surfing over the internet. I can use it for 3 days with no problem but then it gets frozen 3 times in 2 hours.
My specs:
2x2 Gskill 7-7-7-21 1333mhz.
5850 XFX
Phenom II 955
Random samsung 320HD
WD Green 1tb (slave)
Fatal1ty 750w
ASUS M4A78LT
System: Windows 7 ultimate 2009.

What i've already done:
1) Checked temps, VGA won't go over 60┬║, HD won't go over 32 and CPU won't go over 45/50.
2) Manually configured the memories and tried them on dual and single channel (before and after configuring them)
2) Done a memtest 86, no errors.
3) Scanned the HD with HD Tune pro, no errors
4) Changed the motherboard (the previous one got the PCI-E slot broken, if it helps)

Another thing is that I got a smart error and couldn't boot to windows, so I had to disable the smart error checking from the bios (that's why I can't check the HD health in HD tune).

I can't find anything of relative importance in the event viewer, just an audit events dropped thingy:
event details:
Spoiler
- System

- Provider

[ Name] Microsoft-Windows-Eventlog
[ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}

EventID 1101

Version 0

Level 2

Task 101

Opcode 0

Keywords 0x4020000000000000

- TimeCreated

[ SystemTime] 2012-06-08T11:40:52.256027500Z

EventRecordID 2594

Correlation

- Execution

[ ProcessID] 908
[ ThreadID] 852

Channel Security

Computer POLO-PC

Security


- UserData

- AuditEventsDropped

Reason 0



In the other hand, I have one doubt, are the memories correctly configured? CPU-Z screen:
http://i.imgur.com/h2tcl.jpg

Any thoughts? Thank you in advance for the help :) 

More about : random freezes

a b B Homebuilt system
June 8, 2012 4:08:59 PM

How do we know what model your memory is? I don't know what the voltage timings or speed are without the model number.

You need to look at the sticker on the memory and set it to what that says.

According to the cpu-z shot your running at 1066mhz, not 1333mhz, so its definitely not manually configured correctly. Can't see what the voltage is and don't know what the correct timing is.

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June 8, 2012 4:29:31 PM

Hi Polo,

I know exactly how you feel, when it comes to computer freezing the diagnostic isn't always clear and can take ALOT of testing in order to figure it out.

Luckily Tom's Hardware offers awesome troubleshooting guides to help figure out exactly what driver, piece of hardware, etc... is causing your computer to malfunction.

Please take a look at the post below:

http://www.tomshardware.com/forum/261145-31-perform-ste...

It may seem like you have already tried everything, but I really suggest following every step, and if you make it through each step continue with the links at the bottom of the post.

This helped me diagnose a bad motherboard after 6 months of troubleshooting my freezing computer. I have since purchased a new motherboard and never looked back.

Hope this helps,

Shinseina
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Related resources
June 8, 2012 4:36:48 PM

Oh also I would reformat... This will clear any faulty drivers you might have installed on the system.
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June 8, 2012 11:20:25 PM

Tried 3 different windows 7 versions already :/ 

I got you all the memories info:
F3-10666CL7D-4GBRH
DDR3-1333-PC3-10666-2GBX2
SPD CL7-7-7-21 1.5v

I've done pretty much everything on the list you linked, shinseina, I'll still check some more stuff anyway :( 
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a b B Homebuilt system
June 9, 2012 2:22:47 PM

polo- said:
Tried 3 different windows 7 versions already :/ 

I got you all the memories info:
F3-10666CL7D-4GBRH
DDR3-1333-PC3-10666-2GBX2
SPD CL7-7-7-21 1.5v

I've done pretty much everything on the list you linked, shinseina, I'll still check some more stuff anyway :( 


Obviously your problem is you don't have your memory set correctly in bios. Can't help you if you don't answer the questions or try the suggestions. Good luck.
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June 9, 2012 10:56:59 PM

Updated the bios to its latest version, configured the mems again:
http://i.imgur.com/bqIyv.jpg
@1.55v (just to give them a little more range).

/Edit got frozen again, got this info when my computer started up:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004DCA8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1





crash dump:

Crash dump file: C:\Windows\Minidump\060912-18080-01.dmp
Date/time: 09/06/2012 11:02:32 PM GMT
Uptime: 00:00:09
Machine:
Bug check name: WHEA_UNCORRECTABLE_ERROR
Bug check code: 0x124
Bug check parm 1: 0x0
Bug check parm 2: 0xFFFFFA8004DCA8F8
Bug check parm 3: 0x0
Bug check parm 4: 0x0
Probably caused by: ntoskrnl.exe
Driver description: NT Kernel & System
Driver product: Microsoft® Windows® Operating System
Driver company: Microsoft Corporation
OS build:
Architecture: x64 (64 bit)
CPU count: 4
Page size: 4096

Bug check description:
This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

Comments:
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



Kernel Stack:
nt+0x4A63CC
0xFFFFFA8004DCA8F8
0x00000001

CPU Info from CPU-Z

http://valid.canardpc.com/cache/screenshot/2400394.png

Frozen again, no dmp this time :/ 
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July 11, 2012 10:31:14 AM

Update:

Switched hard drive: No change.
Switched video card: No change.
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July 12, 2012 6:47:45 PM

Update:

Tried with the memory modules 1 by 1, no luck.
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!