Trying to install ATI Drivers and CCC - Error

[slfranke]

Hi, I have looked all around and tried different solutions that people have found but it's not working for me. I realize most of them I'm finding are for a lot older versions of CCC and windows...

Here's my error,

----------------------------------------------------------------
Catalyst™ Install Manager
Installation Report
04/11/12 22:57:17


Hardware information
Name AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x6899
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x0b00
Subsystem vendor ID 0x1002
Other hardware

Existing packagesAMD Catalyst Install Manager
Microsoft Visual C++ 2010 Redistributable

Packages for install
AMD Catalyst Install ManagerFinal Status: Success
Version of Item: 3.0.868.0
Size: 20 Mbytes
AMD APP SDK RuntimeFinal Status: Success
Version of Item: 10.0.898.1
Size: 90 Mbytes
AMD Display DriverFinal Status: Fail
Version of Item: 8.951.0.0000
Size: 90 Mbytes
HDMI/DP Audio DriverFinal Status: Fail
Version of Item: 7.12.0.7705
Size: 1 Mbytes
AMD Accelerated Video TranscodingFinal Status: Success
Version of Item: 2.00.0002
Size: 3 Mbytes
AMD Drag and Drop TranscodingFinal Status: Success
Version of Item: 2.00.0000
Size: 1 Mbytes
AMD Media Foundation DecodersFinal Status: Success
Version of Item: 1.0.70309.0018
Size: 1 Mbytes
Catalyst Control CenterFinal Status: Success
Version of Item: 2012.0309.43.976
Size: 150 Mbytes


Other detected devices

Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaa50
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa50
Subsystem vendor ID 0x1002

AMD Radeon Graphics Processor
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x6899
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x0b00
Subsystem vendor ID 0x1002


Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaa50
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa50
Subsystem vendor ID 0x1002


Error messages
Driver Install: the installation failed
Driver Install: the INF file was not found
--------------------------------------------------------------------

the INF file not found is the error i get... I really don't want to have to re-install windows.

Thanks

 

[aicom]

What AMD card are you running? What OS?

 

[slfranke]

Sorry, 2x HD5850, win7 home 64 bit

 

[areamike]

You sure you downloaded the correct drivers from AMD's site?

Here are the drivers you should be installing
http://www2.ati.com/drivers/12-3_vista_win7_64_dd_ccc.exe

 

[slfranke]

yes, im sure, and i tried 11.12 too

 

[areamike]

Make sure you uninstall the old drivers first(run the installer and select that option).

Then reboot into Safe Mode and run Driver Sweeper to remove all AMD/ATI Display drivers. Go to device manager, uninstall Display Adapter, make sure you check box to remove files.

Reboot back into "normal
ode and disable any anti virus/spyware crapolla/security programs and download/re-run the installer for the ATI drivers.