I have Time Warner Broadband Internet and for the past two weeks (since I bought my new computer) I have been having ping issues on both it and another computer in the house. The problem is the same for both. One is connected to a router with an ethernet cable and the other via wireless. Normal ping for the computers is between 80-100ms
here is a ping test I just took:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\user>ping -t google.com
Pinging google.com [64.233.187.99] with 32 bytes of data:
Reply from 64.233.187.99: bytes=32 time=88ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=86ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=122ms TTL=242
Reply from 64.233.187.99: bytes=32 time=324ms TTL=242
Reply from 64.233.187.99: bytes=32 time=347ms TTL=242
Reply from 64.233.187.99: bytes=32 time=349ms TTL=242
Reply from 64.233.187.99: bytes=32 time=221ms TTL=242
Reply from 64.233.187.99: bytes=32 time=312ms TTL=242
Reply from 64.233.187.99: bytes=32 time=272ms TTL=242
Reply from 64.233.187.99: bytes=32 time=251ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1029ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1041ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1018ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1208ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1345ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1500ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1585ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1647ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1451ms TTL=242
Reply from 64.233.187.99: bytes=32 time=227ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=80ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=80ms TTL=242
Reply from 64.233.187.99: bytes=32 time=460ms TTL=242
Request timed out.
Reply from 64.233.187.99: bytes=32 time=565ms TTL=242
Reply from 64.233.187.99: bytes=32 time=171ms TTL=242
Reply from 64.233.187.99: bytes=32 time=88ms TTL=242
Reply from 64.233.187.99: bytes=32 time=120ms TTL=242
Reply from 64.233.187.99: bytes=32 time=276ms TTL=242
Reply from 64.233.187.99: bytes=32 time=107ms TTL=242
Reply from 64.233.187.99: bytes=32 time=198ms TTL=242
Reply from 64.233.187.99: bytes=32 time=300ms TTL=242
Reply from 64.233.187.99: bytes=32 time=303ms TTL=242
Reply from 64.233.187.99: bytes=32 time=414ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=296ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=297ms TTL=242
Reply from 64.233.187.99: bytes=32 time=263ms TTL=242
Reply from 64.233.187.99: bytes=32 time=265ms TTL=242
Reply from 64.233.187.99: bytes=32 time=129ms TTL=242
Reply from 64.233.187.99: bytes=32 time=302ms TTL=242
Reply from 64.233.187.99: bytes=32 time=984ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1212ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1166ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1157ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1320ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1251ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1395ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1501ms TTL=242
Request timed out.
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=444ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=142ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=236ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=101ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=540ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1133ms TTL=242
Reply from 64.233.187.99: bytes=32 time=954ms TTL=242
Reply from 64.233.187.99: bytes=32 time=894ms TTL=242
Reply from 64.233.187.99: bytes=32 time=980ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1228ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1378ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1369ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1497ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1339ms TTL=242
Reply from 64.233.187.99: bytes=32 time=197ms TTL=242
Reply from 64.233.187.99: bytes=32 time=97ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=99ms TTL=242
Reply from 64.233.187.99: bytes=32 time=87ms TTL=242
Reply from 64.233.187.99: bytes=32 time=100ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=80ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=86ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=254ms TTL=242
Reply from 64.233.187.99: bytes=32 time=104ms TTL=242
Reply from 64.233.187.99: bytes=32 time=568ms TTL=242
Reply from 64.233.187.99: bytes=32 time=533ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1021ms TTL=242
Reply from 64.233.187.99: bytes=32 time=683ms TTL=242
Reply from 64.233.187.99: bytes=32 time=393ms TTL=242
Reply from 64.233.187.99: bytes=32 time=566ms TTL=242
Reply from 64.233.187.99: bytes=32 time=373ms TTL=242
Reply from 64.233.187.99: bytes=32 time=452ms TTL=242
Reply from 64.233.187.99: bytes=32 time=614ms TTL=242
Reply from 64.233.187.99: bytes=32 time=141ms TTL=242
Reply from 64.233.187.99: bytes=32 time=324ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Ping statistics for 64.233.187.99:
Packets: Sent = 138, Received = 136, Lost = 2 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 1647ms, Average = 387ms
Control-C
^C
C:\Users\user>
As you can see, my ping for the most part is no where near normal. This makes things like playing online games impossible. I am wondering if there is anything I can do to fix this: is this a router problem or my internet provider?
here is a ping test I just took:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\user>ping -t google.com
Pinging google.com [64.233.187.99] with 32 bytes of data:
Reply from 64.233.187.99: bytes=32 time=88ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=86ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=122ms TTL=242
Reply from 64.233.187.99: bytes=32 time=324ms TTL=242
Reply from 64.233.187.99: bytes=32 time=347ms TTL=242
Reply from 64.233.187.99: bytes=32 time=349ms TTL=242
Reply from 64.233.187.99: bytes=32 time=221ms TTL=242
Reply from 64.233.187.99: bytes=32 time=312ms TTL=242
Reply from 64.233.187.99: bytes=32 time=272ms TTL=242
Reply from 64.233.187.99: bytes=32 time=251ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1029ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1041ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1018ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1208ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1345ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1500ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1585ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1647ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1451ms TTL=242
Reply from 64.233.187.99: bytes=32 time=227ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=80ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=80ms TTL=242
Reply from 64.233.187.99: bytes=32 time=460ms TTL=242
Request timed out.
Reply from 64.233.187.99: bytes=32 time=565ms TTL=242
Reply from 64.233.187.99: bytes=32 time=171ms TTL=242
Reply from 64.233.187.99: bytes=32 time=88ms TTL=242
Reply from 64.233.187.99: bytes=32 time=120ms TTL=242
Reply from 64.233.187.99: bytes=32 time=276ms TTL=242
Reply from 64.233.187.99: bytes=32 time=107ms TTL=242
Reply from 64.233.187.99: bytes=32 time=198ms TTL=242
Reply from 64.233.187.99: bytes=32 time=300ms TTL=242
Reply from 64.233.187.99: bytes=32 time=303ms TTL=242
Reply from 64.233.187.99: bytes=32 time=414ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=296ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=297ms TTL=242
Reply from 64.233.187.99: bytes=32 time=263ms TTL=242
Reply from 64.233.187.99: bytes=32 time=265ms TTL=242
Reply from 64.233.187.99: bytes=32 time=129ms TTL=242
Reply from 64.233.187.99: bytes=32 time=302ms TTL=242
Reply from 64.233.187.99: bytes=32 time=984ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1212ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1166ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1157ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1320ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1251ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1395ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1501ms TTL=242
Request timed out.
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=444ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=142ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=236ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=101ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=85ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=81ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=540ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1133ms TTL=242
Reply from 64.233.187.99: bytes=32 time=954ms TTL=242
Reply from 64.233.187.99: bytes=32 time=894ms TTL=242
Reply from 64.233.187.99: bytes=32 time=980ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1228ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1378ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1369ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1497ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1339ms TTL=242
Reply from 64.233.187.99: bytes=32 time=197ms TTL=242
Reply from 64.233.187.99: bytes=32 time=97ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=99ms TTL=242
Reply from 64.233.187.99: bytes=32 time=87ms TTL=242
Reply from 64.233.187.99: bytes=32 time=100ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=80ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=84ms TTL=242
Reply from 64.233.187.99: bytes=32 time=86ms TTL=242
Reply from 64.233.187.99: bytes=32 time=83ms TTL=242
Reply from 64.233.187.99: bytes=32 time=254ms TTL=242
Reply from 64.233.187.99: bytes=32 time=104ms TTL=242
Reply from 64.233.187.99: bytes=32 time=568ms TTL=242
Reply from 64.233.187.99: bytes=32 time=533ms TTL=242
Reply from 64.233.187.99: bytes=32 time=1021ms TTL=242
Reply from 64.233.187.99: bytes=32 time=683ms TTL=242
Reply from 64.233.187.99: bytes=32 time=393ms TTL=242
Reply from 64.233.187.99: bytes=32 time=566ms TTL=242
Reply from 64.233.187.99: bytes=32 time=373ms TTL=242
Reply from 64.233.187.99: bytes=32 time=452ms TTL=242
Reply from 64.233.187.99: bytes=32 time=614ms TTL=242
Reply from 64.233.187.99: bytes=32 time=141ms TTL=242
Reply from 64.233.187.99: bytes=32 time=324ms TTL=242
Reply from 64.233.187.99: bytes=32 time=82ms TTL=242
Ping statistics for 64.233.187.99:
Packets: Sent = 138, Received = 136, Lost = 2 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 1647ms, Average = 387ms
Control-C
^C
C:\Users\user>
As you can see, my ping for the most part is no where near normal. This makes things like playing online games impossible. I am wondering if there is anything I can do to fix this: is this a router problem or my internet provider?