Hello,
I recently upgraded my mother's computer to Windows 7 Ultimate edition, as I was advised that it was not necessary to re-install applications.
This is important as my mother is registered blind and uses specialist screen reading software and magnification, which is a nightmare to install and set up.
Everything works fine, except Microsoft Word 2007, which is very glitchy. For instance, the font is too large (causes problems for her screen reader), the screen seems to 'wave' and flicker a lot, and she is unable to block-out text for cutting & pasting, editing etc. and it seems to freeze on occasions.
She has a powerful, quad-core gaming-type computer (bespoke), 8Gb RAM, 4Gb of video RAM, massive hard disk etc. Every other program works fine, including WordPad (which we used just to check it wasn't word processors in general). Internet Explorer 9 is brilliant and no problems with other applications. It's just Microsoft Office Word that is problematic.
Please do not suggest we use non-Microsoft products as they are incompatible with her specialist software. Thank you for any ideas.
I recently upgraded my mother's computer to Windows 7 Ultimate edition, as I was advised that it was not necessary to re-install applications.
This is important as my mother is registered blind and uses specialist screen reading software and magnification, which is a nightmare to install and set up.
Everything works fine, except Microsoft Word 2007, which is very glitchy. For instance, the font is too large (causes problems for her screen reader), the screen seems to 'wave' and flicker a lot, and she is unable to block-out text for cutting & pasting, editing etc. and it seems to freeze on occasions.
She has a powerful, quad-core gaming-type computer (bespoke), 8Gb RAM, 4Gb of video RAM, massive hard disk etc. Every other program works fine, including WordPad (which we used just to check it wasn't word processors in general). Internet Explorer 9 is brilliant and no problems with other applications. It's just Microsoft Office Word that is problematic.
Please do not suggest we use non-Microsoft products as they are incompatible with her specialist software. Thank you for any ideas.