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Nikon Capture 4.2/4.3 opens all images as white

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July 24, 2005 6:49:44 AM

Archived from groups: rec.photo.digital,rec.photo.digital.slr-systems (More info?)

Hi folks,

Just bought Nikon Capture 4.2 today, but when I open any NEF or JPG image
with it, the progress meters come up all right, but then the window opens up
and...

The image is all white. There's nothing there. Yet, the image settings
information does show. Updating to Capture 4.3 didn't solve the problem.
I've got a 3.0 GHz computer, with 1 GB of RAM.

These images all open with Nikon View and Adobe Photoshop Elements 2. And
when I try to open NEFs with Capture's multi-image window, they DO show up,
but I can't do anything with them.

Any suggestions? I'd hate to think I just blew $130 on something that
doesn't work at all.

Thanks in advance.
Greg

More about : nikon capture opens images white

July 24, 2005 6:49:45 AM

Archived from groups: rec.photo.digital,rec.photo.digital.slr-systems (More info?)

greg wrote:

> Hi folks,
>
> Just bought Nikon Capture 4.2 today, but when I open any NEF or JPG image
> with it, the progress meters come up all right, but then the window opens
> up and...
>
> The image is all white.

>
> Any suggestions?

Contact nikon?

> I'd hate to think I just blew $130 on something that
> doesn't work at all.
>

I'm sure there is a solution or demand a refund..

--

Stacey
Anonymous
July 24, 2005 11:48:19 AM

Archived from groups: rec.photo.digital,rec.photo.digital.slr-systems (More info?)

On Sun, 24 Jul 2005 02:49:44 GMT, in rec.photo.digital "greg"
<john@smith.com> wrote:


>Just bought Nikon Capture 4.2 today, but when I open any NEF or JPG image
>with it, the progress meters come up all right, but then the window opens up
>and...
>
>The image is all white. There's nothing there. Yet, the image settings
>information does show. Updating to Capture 4.3 didn't solve the problem.

Open the Capture Editor and Go to Tools => Options

Start with General Make sure the User Default image adjustment is pointing
to the Neutral.set file (full path) in the Capture4 directory.

Next go to Color Management and Make sure the Default RGB color space
option is pointing (full path again) to the NKsRGB.icm file, in my case
it's in C:\Program Files\Common Files\Nikon\Profiles\NKsRGB.icm

Also make sure you have the proper monitor profile set up in Windows.
----------
Ed Ruf Lifetime AMA# 344007 (Usenet@EdwardG.Ruf.com)
See images taken with my CP-990/5700 & D70 at
http://edwardgruf.com/Digital_Photography/General/index...
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Anonymous
July 24, 2005 7:08:01 PM

Archived from groups: rec.photo.digital,rec.photo.digital.slr-systems (More info?)

On Sun, 24 Jul 2005 18:22:32 GMT, in rec.photo.digital "greg"
<john@smith.com> wrote:
>This is so weird. With the image open, it's all white in the main window.
>But in the "Bird's Eye" part in Tool Palette 3, you can see the picture.

Bird's Eye View is in Pallet 1 in my copy. Do you have a copy of NikonView
or Picture Project installed.? There may be a conflict depending upon the
version. You can find the conflict info on the NikonUSA Tech Support site.

----------
Ed Ruf Lifetime AMA# 344007 (Usenet@EdwardG.Ruf.com)
See images taken with my CP-990/5700 & D70 at
http://edwardgruf.com/Digital_Photography/General/index...
Anonymous
July 24, 2005 7:11:21 PM

Archived from groups: rec.photo.digital,rec.photo.digital.slr-systems (More info?)

On Sun, 24 Jul 2005 02:49:44 GMT, in rec.photo.digital "greg"
<john@smith.com> wrote:

>Just bought Nikon Capture 4.2 today, but when I open any NEF or JPG image
>with it, the progress meters come up all right, but then the window opens up
>and...
>
>The image is all white. There's nothing there. Yet, the image settings
>information does show. Updating to Capture 4.3 didn't solve the problem.
>I've got a 3.0 GHz computer, with 1 GB of RAM.
>
>These images all open with Nikon View and Adobe Photoshop Elements 2. And
>when I try to open NEFs with Capture's multi-image window, they DO show up,
>but I can't do anything with them.

Forgot to ask, what camera?
----------
Ed Ruf Lifetime AMA# 344007 (Usenet@EdwardG.Ruf.com)
See images taken with my CP-990/5700 & D70 at
http://edwardgruf.com/Digital_Photography/General/index...
Anonymous
July 25, 2005 10:22:33 AM

Archived from groups: rec.photo.digital,rec.photo.digital.slr-systems (More info?)

On Sun, 24 Jul 2005 15:08:01 -0400, in rec.photo.digital.slr-systems Ed Ruf
<egruf_usenet@cox.net> wrote:
.. Do you have a copy of NikonView
>or Picture Project installed.? There may be a conflict depending upon the
>version. You can find the conflict info on the NikonUSA Tech Support site.

http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/e...**&p_li=&p_topview=1

If Nikon Capture version 4.3 is to be used in combination with Nikon View,
please be sure that you are using Nikon View version 6.2.0 or later for
full compatibility of latest functions.
----------
Ed Ruf Lifetime AMA# 344007 (Usenet@EdwardG.Ruf.com)
See images taken with my CP-990/5700 & D70 at
http://edwardgruf.com/Digital_Photography/General/index...
August 4, 2005 6:28:55 AM

Archived from groups: rec.photo.digital,rec.photo.digital.slr-systems (More info?)

"Frank ess" <frank@fshe2fs.com> wrote in message
news:BPedne_o45UqkXnfRVn-vg@giganews.com...
>
> I guessed it was a memory thing: somehow my WinXP Pro/NVIDIA GeForce
> FX5600 and Picasa couldn't decide how to release appropriate memory after
> displaying themselves full. Or something.


Okay, so it turns out that if I played with the software (NVIDIA) and
hardware (NEC) controls for my video card and flat-screen monitor, voila,
Nikon Capture suddenly works perfectly. I don't know which calibration
actually fixed the problem (I was just minutely changing some settings), but
when I tried Capture later, it worked perfectly.

Thanks for everyone who responded!

Greg
!