Beware Special Offers from Nikon and Epson

Archived from groups: rec.photo.digital (More info?)

Just prior to Christmas 04, I purchased a Nikon D70 and an Epson Printer.
Along with this purchase came a rebate of $50. Well I sent in the rebate
with the required receipts and waited. Finally I got a note back saying
they could not send the rebate to a P.O. Box. Well I live in a place where
the US Post Office does not deliver, period. The only way that I can get
mail is via a US Post Office Box. So I sent an explanation back, within
three days of getting their letter and it was returned to me saying that
their (Nikon and Epson¡¦s) post office box was closed.

Well I sent letters of Complaint to Nikon, Epson and Mikes¡¦ Camera (where I
made the original purchase).

Nikon ¡V Nikon sent me a form letter saying that it was Epson¡¦s problem.
Not even an apology! Over the years, since 1967, I have bought many
thousands of dollars worth of Nikon Products, do you think that I will be
in a hurry to buy more from Nikon?

Epson ¡V Epson never responded to my letter. As a Director or IT, I have
bought many printers from Epson and as a Consultant I have often
recommended them. Do you think I will recommend them again? Do you think
that I will replace my current three Epson Printers when they wear out with
new Epson Printers? You can bet not!

Mike¡¦s Camera in Denver ¡V The problem was not Mike¡¦s Camera, but they
called and apologized and said that they were sending me a $50 gift
certificate. The gift certificate never arrived! I have mostly bought
locally. Maybe I would be better off buying mail order in the future!

Jake

Archived from groups: rec.photo.digital (More info?)

Glenn jacobs wrote:
> Just prior to Christmas 04, I purchased a Nikon D70 and an Epson Printer.
> Along with this purchase came a rebate of $50. Well I sent in the rebate
> with the required receipts and waited. Finally I got a note back saying
> they could not send the rebate to a P.O. Box. Well I live in a place where
> the US Post Office does not deliver, period. The only way that I can get
> mail is via a US Post Office Box. So I sent an explanation back, within
> three days of getting their letter and it was returned to me saying that
> their (Nikon and Epson¡¦s) post office box was closed.
>
> Well I sent letters of Complaint to Nikon, Epson and Mikes¡¦ Camera (where I
> made the original purchase).
>
> Nikon ¡V Nikon sent me a form letter saying that it was Epson¡¦s problem.
> Not even an apology! Over the years, since 1967, I have bought many
> thousands of dollars worth of Nikon Products, do you think that I will be
> in a hurry to buy more from Nikon?
>
> Epson ¡V Epson never responded to my letter. As a Director or IT, I have
> bought many printers from Epson and as a Consultant I have often
> recommended them. Do you think I will recommend them again? Do you think
> that I will replace my current three Epson Printers when they wear out with
> new Epson Printers? You can bet not!
>
> Mike¡¦s Camera in Denver ¡V The problem was not Mike¡¦s Camera, but they
> called and apologized and said that they were sending me a $50 gift
> certificate. The gift certificate never arrived! I have mostly bought
> locally. Maybe I would be better off buying mail order in the future!
>
> Jake

It has nothing to do with Nikon or Epson. It's just a fraud prevention
rule imposed by the rebate processing companies. Get over it. Don't buy
products with mail-in rebates next time if you don't want to deal with
the hassles.

Archived from groups: rec.photo.digital (More info?)

On Mon, 25 Jul 2005 00:06:43 -0400, "ji" <jimpict.comcast.net> wrote:

>Baloney. Who do you guys work for, Nikon or Epson?

A wise piece of wisdom:
Never buy because of a rebate.
If there's a rebate on something that you would otherwise buy anyway,
good. If you don't get the rebate, you don't lose anything.

--
Bill Funk
replace "g" with "a"
funktionality.blogspot.com

Archived from groups: rec.photo.digital (More info?)

On Mon, 25 Jul 2005 17:30:10 GMT, Gregory Blank wrote:

> In article <g21ae1pg2bsmiaj03vn315tae49vea6tte@4ax.com>,
> Bill Funk <BigBill@there.com> wrote:
>
>> On Mon, 25 Jul 2005 00:06:43 -0400, "ji" <jimpict.comcast.net> wrote:
>>
>>>Baloney. Who do you guys work for, Nikon or Epson?
>>
>> A wise piece of wisdom:
>> Never buy because of a rebate.
>> If there's a rebate on something that you would otherwise buy anyway,
>> good. If you don't get the rebate, you don't lose anything.
>
> I agree, I have had nothing but good luck so far with rebates from both
> vendors & HP as well.

I don't. I went planning to make the same purchase before I heard of the
rebate. I was simply annoyed and still am, that they prosmissed something
and didn't follow through. They in essence said that I was important them,
particularly in the way that they nandled my complaint.

When it comes to further purchases, I shall remember how important I am to
them. For digital photography Cannon seems to have a better reputation
than Nikon does anyway. As for Epson there are a lot of quality
manufacturers out there, it was their support more than their product that
I liked anyway

Jake

Archived from groups: rec.photo.digital (More info?)

On Mon, 25 Jul 2005 17:30:10 GMT, Gregory Blank
<greg@greg_____photo.com> wrote:

>In article <g21ae1pg2bsmiaj03vn315tae49vea6tte@4ax.com>,
> Bill Funk <BigBill@there.com> wrote:
>
>> On Mon, 25 Jul 2005 00:06:43 -0400, "ji" <jimpict.comcast.net> wrote:
>>
>> >Baloney. Who do you guys work for, Nikon or Epson?
>>
>> A wise piece of wisdom:
>> Never buy because of a rebate.
>> If there's a rebate on something that you would otherwise buy anyway,
>> good. If you don't get the rebate, you don't lose anything.
>
>I agree, I have had nothing but good luck so far with rebates from both
>vendors & HP as well.


I had a problem with Nikon over a rebate. I filed a complaint with the
BBB for their headqurters and got a check in a few weeks. BTW, they
have a Unsatisfactory BBB rating.

Archived from groups: rec.photo.digital (More info?)

Over the last couple of months, I bought a couple of lenses and one flash
from Nikon and an Epson printer. To my surprise, they all came with a rebate
request form. I sent it in and received a check for all of the items within
a couple of weeks.

I assume your problem is just not well handled by their computer system. All
this is done with minimal human intervention. You may just forget the rebate
for now. Next time, just submit it via a friend's address (not a PO box).
That should get you back into their system.

BTW, courteous customer support appears to be a commodity that Nikon has
given up long ago. If I send them a message with my corporate address, I
have a sales rep on the phone within the hour. When I use my private
address, the regional sales rep does not even reply. Maybe I should sign up
for NPS membership...........just kidding!

Gregor

Archived from groups: rec.photo.digital (More info?)

On Tue, 26 Jul 2005 08:49:53 -0600, Glenn jacobs
<gjacobs@remove.starband.net> wrote:

>On Mon, 25 Jul 2005 20:51:35 -0400, Oliver Costich wrote:
>
>> On Mon, 25 Jul 2005 17:30:10 GMT, Gregory Blank
>> <greg@greg_____photo.com> wrote:
>>
>>>In article <g21ae1pg2bsmiaj03vn315tae49vea6tte@4ax.com>,
>>> Bill Funk <BigBill@there.com> wrote:
>>>
>>>> On Mon, 25 Jul 2005 00:06:43 -0400, "ji" <jimpict.comcast.net> wrote:
>>>>
>>>> >Baloney. Who do you guys work for, Nikon or Epson?
>>>>
>>>> A wise piece of wisdom:
>>>> Never buy because of a rebate.
>>>> If there's a rebate on something that you would otherwise buy anyway,
>>>> good. If you don't get the rebate, you don't lose anything.
>>>
>>>I agree, I have had nothing but good luck so far with rebates from both
>>>vendors & HP as well.
>>
>>
>> I had a problem with Nikon over a rebate. I filed a complaint with the
>> BBB for their headqurters and got a check in a few weeks. BTW, they
>> have a Unsatisfactory BBB rating.
>
>I don't know if any of you deal with CostCo, but they have a computerized
>rebate system that is very easy to use and gnerally results in the rebate
>in a few weeks. It probably does not require much human intervention on
>the vendors part.

The Costco rebate system is indeed quite slick.
>
>But I assume that the vendors count on some rebates never being sent in and
>a few people giving up on the process.
>
>Jake

Archived from groups: rec.photo.digital (More info?)

Oliver Costich wrote:
> On Tue, 26 Jul 2005 08:49:53 -0600, Glenn jacobs
> <gjacobs@remove.starband.net> wrote:
>
>
>>On Mon, 25 Jul 2005 20:51:35 -0400, Oliver Costich wrote:
>>
>>
>>>On Mon, 25 Jul 2005 17:30:10 GMT, Gregory Blank
>>><greg@greg_____photo.com> wrote:
>>>
>>>
>>>>In article <g21ae1pg2bsmiaj03vn315tae49vea6tte@4ax.com>,
>>>>Bill Funk <BigBill@there.com> wrote:
>>>>
>>>>
>>>>>On Mon, 25 Jul 2005 00:06:43 -0400, "ji" <jimpict.comcast.net> wrote:
>>>>>
>>>>>
>>>>>>Baloney. Who do you guys work for, Nikon or Epson?
>>>>>
>>>>>A wise piece of wisdom:
>>>>>Never buy because of a rebate.
>>>>>If there's a rebate on something that you would otherwise buy anyway,
>>>>>good. If you don't get the rebate, you don't lose anything.
>>>>
>>>>I agree, I have had nothing but good luck so far with rebates from both
>>>>vendors & HP as well.
>>>
>>>
>>>I had a problem with Nikon over a rebate. I filed a complaint with the
>>>BBB for their headqurters and got a check in a few weeks. BTW, they
>>>have a Unsatisfactory BBB rating.
>>
>>I don't know if any of you deal with CostCo, but they have a computerized
>>rebate system that is very easy to use and gnerally results in the rebate
>>in a few weeks. It probably does not require much human intervention on
>>the vendors part.
>
>
> The Costco rebate system is indeed quite slick.
>
>>But I assume that the vendors count on some rebates never being sent in and
>>a few people giving up on the process.
>>
>>Jake


All purchase information is inside Costco's database so they don't even
require any barcodes from the products. You type in membership #, store
#, register # and it can verify instantly. Not so with NORMAL rebates
which need to cross check many proofs. I agree that mail-in rebates are
costly and time consuming. Best not to participate in their games but if
you do, and fails to receive the check, just keep bugging them. It's not
manufacturers' fault but the rebate processing companies they use.

Archived from groups: rec.photo.digital (More info?)

Glenn jacobs wrote:
> On Sun, 24 Jul 2005 18:39:58 +0100, Canongirly wrote:
>
>
>>Get over yourself.
>
>
> I don't know what you mean by your comment, but if don't care how your
> vendors treat you that is fine with me.

She means, you should have read the fine print. I haven't seen any
rebates, from Nikon, Epson or otherwise that have ever stated that they
will deliver a rebate to a PO Box. Rebate fulfillment centers generally
don't fulfill reabtes to PO boxes in order to cut down on fraud and to
help ensure that each person gets only one rebate (no, it desn't totally
eliminate fraud, but such practices DO cut down significantly on the
problem).

If you don't have a physical address to deliver to, then you either need
to find a friend or relative willing to let you use their address, or
you need to petition the postmaster in your area to assign you a
deliverable address.

> If you ever do business with me i
> can promise you, that you will be well treated as all of my customers are.

How, if you don't read the fine print on contracts you enter into?

--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.

Archived from groups: rec.photo.digital (More info?)

On Mon, 25 Jul 2005 17:28:42 -0600, Glenn jacobs
<gjacobs@remove.starband.net> wrote:

>On Mon, 25 Jul 2005 17:30:10 GMT, Gregory Blank wrote:
>
>> In article <g21ae1pg2bsmiaj03vn315tae49vea6tte@4ax.com>,
>> Bill Funk <BigBill@there.com> wrote:
>>
>>> On Mon, 25 Jul 2005 00:06:43 -0400, "ji" <jimpict.comcast.net> wrote:
>>>
>>>>Baloney. Who do you guys work for, Nikon or Epson?
>>>
>>> A wise piece of wisdom:
>>> Never buy because of a rebate.
>>> If there's a rebate on something that you would otherwise buy anyway,
>>> good. If you don't get the rebate, you don't lose anything.
>>
>> I agree, I have had nothing but good luck so far with rebates from both
>> vendors & HP as well.
>
>I don't. I went planning to make the same purchase before I heard of the
>rebate. I was simply annoyed and still am, that they prosmissed something
>and didn't follow through. They in essence said that I was important them,
>particularly in the way that they nandled my complaint.
>
>When it comes to further purchases, I shall remember how important I am to
>them.

How important would that be? Other than self-important.

> For digital photography Cannon seems to have a better reputation
>than Nikon does anyway.

Neener, neener -- sour grapes. why, then didn't you buy from
Canon in the first place.

> As for Epson there are a lot of quality
>manufacturers out there, it was their support more than their product that
>I liked anyway

But you came here to bitch about their support anyway?

Next time, hire a frient to point to each word in the rebate
terms while you move your lips and say the words out loud.



>
>Jake

Archived from groups: rec.photo.digital (More info?)

On Sat, 30 Jul 2005 00:50:24 GMT, kashe@sonic.net wrote:

> On Mon, 25 Jul 2005 17:28:42 -0600, Glenn jacobs
> <gjacobs@remove.starband.net> wrote:
>
>>On Mon, 25 Jul 2005 17:30:10 GMT, Gregory Blank wrote:
>>
>>> In article <g21ae1pg2bsmiaj03vn315tae49vea6tte@4ax.com>,
>>> Bill Funk <BigBill@there.com> wrote:
>>>
>>>> On Mon, 25 Jul 2005 00:06:43 -0400, "ji" <jimpict.comcast.net> wrote:
>>>>
>>>>>Baloney. Who do you guys work for, Nikon or Epson?
>>>>
>>>> A wise piece of wisdom:
>>>> Never buy because of a rebate.
>>>> If there's a rebate on something that you would otherwise buy anyway,
>>>> good. If you don't get the rebate, you don't lose anything.
>>>
>>> I agree, I have had nothing but good luck so far with rebates from both
>>> vendors & HP as well.
>>
>>I don't. I went planning to make the same purchase before I heard of the
>>rebate. I was simply annoyed and still am, that they prosmissed something
>>and didn't follow through. They in essence said that I was important them,
>>particularly in the way that they nandled my complaint.
>>
>>When it comes to further purchases, I shall remember how important I am to
>>them.
>
> How important would that be? Other than self-important.
Generally as important as any other customer, that has purchased a few
tousands of dollars worth of Nikon eqiuipment.
>
>> For digital photography Cannon seems to have a better reputation
>>than Nikon does anyway.
>
> Neener, neener -- sour grapes. why, then didn't you buy from
> Canon in the first place.

Beacause i have a large number of Nikor Lenses!
>
>> As for Epson there are a lot of quality
>>manufacturers out there, it was their support more than their product that
>>I liked anyway
>
> But you came here to bitch about their support anyway?
There is still a bit of Freedom of Speech left!
>
> Next time, hire a frient to point to each word in the rebate
> terms while you move your lips and say the words out loud.

You are a bit of a butt head!
>
>
>
>>
>>Jake

Archived from groups: rec.photo.digital (More info?)

Glenn jacobs wrote:

>>If you don't have a physical address to deliver to, then you either need
>>to find a friend or relative willing to let you use their address, or
>>you need to petition the postmaster in your area to assign you a
>>deliverable address.
>
> The post office does not Deliver to any home address or business address in
> the area that I live it Period. They do provide me with a free P.O. Box
> however.

So in essence, you're balming Nikon/Canon for the USPS' ineptness, and
your acceptance of this ineptness? Way to go.


>>>can promise you, that you will be well treated as all of my customers are.
>>How, if you don't read the fine print on contracts you enter into?
>
>
> A rebate is an offer, not a contract!

Call it what you will, it has terms that you must abide by in order to
get what you want. You didn't follow them. So guess what? No check.


--
E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply.