My dell laptop wont turn off

as i click the shut down button in my dell laptop,, "windows is shutting down" keeps on being displayed but my laptop wont shut down till i press the power button for a few seconds!!!
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More about dell laptop wont turn
  1. Are you using vista?
  2. no...its windows 7
  3. Use ccleaner
    http://www.piriform.com/ccleaner
    Go Start>Accessories>System Tools>Disk cleanup
    Clean up system file
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