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Windows cannot install required files.

Tags:
  • Packard Bell
  • Windows 7
  • Product
Last response: in Windows 7
January 26, 2012 4:07:19 PM

Been really unlucky with my new rig.
Just got all the parts yesterday, put i all together today, all is running fine.
Just in case i'll post the components:

Gigabyte 990fx-ud3
Amd fx-8120
Gigabyte hd8950 OC
HyperX 2x4GB 1600Mhz

So i bought Windows 7 Home Premium from the same store i got this at (Webhallen, pretty much swedens largest component retailer) to replace the standard Home edition (which i got with my "old" packard bell!).

I have 2 HDDs, one from the packard bell (1tb) and one i recieved from a friend, a 320gb seagate. I ran with both in my packard bell for a while, using the 320gb for the system. It ran without any problems.

So, i boot the CD, go through the setup and format the 320GB. (I also formatted some reserved space for OEM files from the Packard bell harddrive since i won't be using the packard bell any time soon).
I proceed with the installation.
The copying of the files goes very quick and when it reaches the expanding of files it takes ages before it finally comes to the error:

Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070017.

Immedieatly i whipped up the laptop and googled it, trying the different "sollutions" to no avail, like simply trying to install again without rebooting, taking out a RAM stick and only running with one in the master slot, taking out all excess Harddrives etc etc. i also ran Memtest86, clean, no errors!

I tried install Ubuntu on it, but that didn't go well either. It loaded for ages and then i got a very strange horizontal black and white striped screen, the black stripes being jagged and pixelated.

I found my old windows 7 home cd from my packard bell and tried installing with that one. Same result, Error code: 0x80070017.

What could i possibly do?

More about : windows install required files

January 26, 2012 4:54:17 PM

I googled it, and many are claiming that you need to try a different DVD drive.
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January 26, 2012 4:57:54 PM

I find that strange since i took the DVD drive from my previous computer..
Edit: Also, i seemed to run MemTest with no further issues so i would say that the CD-drive is working fine
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Related resources
a b $ Windows 7
January 26, 2012 5:08:48 PM

Before doing your windows 7 install.
Down load memtes86 ISO, create a bootable CD and boot to the CD and run memtest for several Hours.
.. Memtest86: http://www.memtest86.com/download.html

If everything OK, Insert Win 7 DVD and use custom - delete all partitions, then recreate partion and install to that partition.

As to the DVD drive, recheck your cables (remove and reinset), also try a different Data Cable.
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January 26, 2012 5:10:36 PM

Try with a flash drive or a different DVD drive, if the install is successful you know the DVD drive is the culprit. DVD drives can spontaneously stop working, I've had it happen to me several times over the many years I've been tinkering with computers
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January 26, 2012 5:13:24 PM

RetiredChief said:
Before doing your windows 7 install.
Down load memtes86 ISO, create a bootable CD and boot to the CD and run memtest for several Hours.
.. Memtest86: http://www.memtest86.com/download.html

If everything OK, Insert Win 7 DVD and use custom - delete all partitions, then recreate partion and install to that partition.

As to the DVD drive, recheck your cables (remove and reinset), also try a different Data Cable.


Ok, i understand now, i only ran memtest once hehe. Strange if it were a memory issue since the RAM is brand new!

I already ran it custom since i formatted the HDD's.

As for cables to the DVD drive, brand new, straight out of the box!

I'll try to spamm memtest for a while, see what i get!
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January 26, 2012 5:50:12 PM

eggbrook said:
Try with a flash drive or a different DVD drive, if the install is successful you know the DVD drive is the culprit. DVD drives can spontaneously stop working, I've had it happen to me several times over the many years I've been tinkering with computers



I'm gonna try running it from a usb drive! Hopefully it works! :p 
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a b $ Windows 7
January 26, 2012 6:01:44 PM

boot off the disk. use custom option. when given the option where to install you are given some drive options... delete the primary partition and create a new 1 of the same size. set it as the destination to install to... if you still get the error it could mean that the hdd is hardware locked. meaning the manufacturer has but a block on it so you can only use its installer on its hdd. Packard bell are known for this as are hp. when you want to upgrade they force you to buy there hardware at inflated prices.
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January 26, 2012 6:05:45 PM

HEXiT said:
boot off the disk. use custom option. when given the option where to install you are given some drive options... delete the primary partition and create a new 1 of the same size. set it as the destination to install to... if you still get the error it could mean that the hdd is hardware locked. meaning the manufacturer has but a block on it so you can only use its installer on its hdd. Packard bell are known for this as are hp. when you want to upgrade they force you to buy there hardware at inflated prices.


As i said in OP, got the 320GB HDD from my friend, not locked to the packard bell!
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January 27, 2013 11:08:59 PM

I had the same problem! (I replaced my motherboard and that is how I ended up having this problem, nowhere to go from there on.)

My motherboard is x86 now, not as my previous one which was x64! I was desperately trying to install my original x64 Windows 7 version. That is the reason why I got this message. Nothing else. So I've got a x86 version and everything works like a charm.

"Kudos" to Microsoft, as if it was hard for the stupid Installation to simply tell us, "Hey, idiot, you are trying to install an incompatible version of Windows! Make sure it is x86 or x64, before proceeding..." Dumb idiots, scared the hell out of me, I thought I got screwed on the motherboard.

Anyway, I think, this is the problem you guys are having. Hope this info will help you.
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