I think you are too late to claim shipping damages.
If you had shipping damage, the claim should have been made a month ago when you recieved it.
But... contact thermaltake, and ask them to send you replacement parts.
See if you can find documentation so you can refer to specific part numbers.
That is an expensive case, and they should be willing to support you, regardless of the origin of the damage.
Be prepared, if necessary, to pay for the replacement parts.
In the past, I have had damaged parts to Antec cases. Yes, entirely my own fault.
I contacted them, and they shipped me replacements because the case was still under warranty. At no charge.
Which looks better? Only YOU can decide that.
Personally, I like white.