Archived from groups: alt.cellular.cingular (
More info?)
>On Fri, 12 Aug 2005 23:45:54 -0400, Larry C. Garrett <noal.fisher@markmonitor.com> wrote:
>Jimmy this is standard operating procedure at Cingular Wireless.
Source??
>Customers are treated like dirt. If you are a Cingular customer, you
>are THE ENEMY. Complain, and you get dropped. Just like that.
I never had a problem, from the woman who sold me the phone to the
tech people. I actually found cingular to be nicer than other techs...
>
>But they will collect every last penny remaining on your bill - or
>else trash your credit rating.
"Remaining on your bill". Well, that says it all. They are a business,
they make money by collecting YOUR debts. Why are you so special that
you don't have to pay "every last penny" which is owed to them?
Credit ratings - they don't 'trash' it, they just deduct points for
OUTSTANDING bills. This is used to make future business propositions
aware that you don't like paying your bills.
>
>Angry? Don't share your anger at the store - they have cameras trained
>on every customer.
Most stores have cameras nowadays, why shouldn't they be allowed to?
After all, they own the store.
>Remember, Cingular considers you the customer as
>"THE ENEMY".
Paranoid? Source? Enemy is a strong word. If you were actually
considered an "enemy", they wouldn't have sold you a phone/contract,
now would they?