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Certain video games won't launch

Last response: in Graphics & Displays
April 23, 2012 7:59:18 PM


I have a custom built PC that is about 3 months old. Was fine for a month or so until it started giving me errors when starting up games, the only fix was to reinstall my graphics cards drivers. This only happened like once every week or 2. Up until the past few days and now it happens more often.

It's a weird one because after reinstalling my gfx drivers Crysis 2 works fine, but I've tried games such as trackmania nations forever, trackmania 2, mirrors edge and portal 2 - these all fail to start. some give me error mesasges, tohers just close straight away.

Here's one of the errors I'm getting:
Mirrors Edge - Failed to create DXT texture. THe game requires DXT support. If you have manually disabled it, please re-enable and try again.

I was getting an error on trying to launch Trackmania 2, something to do with direct x and shaders (can't remember specifics because I've since uninstalled it).

I've tried disabling on board graphics, re-installing direct x 11 (Seems like it could be a DX fault?) and I've even run a program to make sure every driver on my PC is of the latest version... all to no avail :/ 

Any help would be grand, anything else that may help assist then just ask. Thanks!

P.S. I have 2 monitors, a standard VGA monitor and a HDTV

Here is a snippit of my DXDiag report:

System Information
Time of this report: 4/23/2012, 20:41:02
Machine name: LUKE-DAW
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z68AP-D3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 8110MB RAM
Page File: 2357MB used, 13859MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce GTX 560 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 560 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_838B1043&REV_A1
Display Memory: 4065 MB
Dedicated Memory: 993 MB
Shared Memory: 3071 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: CMO A190A2
Monitor Model: CMC 19AW
Monitor Id: CMO2198
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9610 (English)
Driver Version:
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/1/2012 01:02:00, 17642816 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5140-11CF-7956-87A31FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1200
SubSys ID: 0x838B1043
Revision ID: 0x00A1
Driver Strong Name: oem12.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section015:\ven_10de&dev_1200
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

More about : video games launch

a c 153 U Graphics card
April 23, 2012 10:04:35 PM

Definitely sounds like you need to get a clean reinstall of DX11. The DX11 DL (I don't know because I don't have DX11 cards) comes with all the DX8,9, and 10 stuff, right? Or is it standalone? If so you needa get them all.
Related resources
April 24, 2012 9:24:36 AM

Erm.... haha, I'm not sure, but it would make sense if it did. Could do with some info on how to do a completely clean install of DX11 if anyone can offer any advice on that?

April 29, 2012 5:24:37 PM

i've tried EVERYTHING i can think of apart from re-formatting my hard drive. Can anybody at all help? I've just bought Skyrim and this won't work either :(