Locked out of ews need help getting back in

norskmn48

Distinguished
Aug 16, 2011
3
0
18,510
Hello, my isp provider just upgraded to fiber optics and gave me a free new modem/wifi. since i have had that i am un able to get my 6840 hp deskjet to work and to make matters worse i think that i disabled it when i was using the ews and now i cannot get into the ews to get it going i have tried reseting everything per hps intsrtuctions online but nothing has help. I have my new modem secured with wpa/wpa2. does anyone have any ideas on how i might be able to enable the ews? thanks
 
G

Guest

Guest
Connect your printer to the new modem with an ethernet cable and connect to the ews and reset the wireless network.