The "General Policy" states "Any return for a refund --may-- be subject to a 15% restocking fee." The 7950 is covered by the "VGA Standard Return Policy". If you read the VGA standard policy it says Return for refund within: 30 days and Return for replacement within: 30 days. It does not list a restocking fee. If you read their other return policys (TV and Memory Standard return policy) those state explicitly that there is a restocking fee. I think you if you call or chat with a rep, you will have a good chance of them waiving the fee.