Hey guys, I have been experiencing some intermittent, seemingly random shutdowns on my computer over the past few months. At first the problem seemed to be related to burning CD's. As I would start to burn the CD my PC would just completely shut off and I would have to start it up again, or sometimes I would pop in a CD for a program and it would shut down when reading it. Usually after a shutdown the PC will boot up just fine, but sometimes the power will cut out right before windows loads and I will have to power on again. Lately, it has been shutting off maybe twice a week, but at times when the system is hardly under any load at all or when I am away from it with nothing but a few programs running. Also, It shut off last overnight last night (maybe has something to do with an update?). I checked the event viewer for this last shutdown, but there is no error log for the shutdown itself, only an error from a few hours later that said the computer shut off unexpectedly
The weird part is I play some pretty graphically and system intensive games (heavily modded GTA IV, ARMA II, The Witcher 2, Skyrim, etc.) and I have never had a shut-down while playing a game, nor seen any performance problems when in the game (usually at 60 FPS w/ max settings except in GTA IV). I built the system in December with all new parts except for the hard drive that came with my old gateway desktop.
I realize this probably sounds like a PSU problem, but I thought Corsair was pretty respected and this is a high end modular PSU, it seems fishy that it would die so soon. I just ordered a Mushkin Chronos Deluxe 240GB SSD that should arrive on Friday and would like to get things in order before it comes. Thanks in advance!
Here is my system:
Intel i5 2500k (@ stock speed due to these issues) w/ Coolermaster V6GT cooler
HIS IceQ X Turbo 6950 2GB
Asus P8Z68 Deluxe Gen 3
Generic 7200 RPM HDD (SSD coming on friday)
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133
I couldn't find a phone number on corsair's website. Apparently you have to submit an RMA request and they will call you back. In the meantime, however...
I was in BIOS checking out the voltage readings earlier, they appear normal from what I have read online:
3.3V - 3.344V
5V - 4.96V
12V - 12.096V
When I went to reset after leaving BIOS it shut down as windows was starting to load, right where the 4 colored dots appear that become the logo. Every time it shuts down on start-up it seems to be at this exact spot. I'm not sure if this helps at all...