Help Reinstalling Help and Support

[Dave]

Archived from groups: microsoft.public.windowsxp.customize (More info?)

Reformatted HD and clean installed Win XP SP2 from disc. Everything seems
OK except for Help and Support. When you click Start/Help and Support, the
Help and Support page pops up (actually loads VERY slowly), but no matter
what topic you pick, the screen then blanks.

How can I fix/reinstall just the H&S routine?

BTW, this problem is on a Compac Presario. I have a Dell that will
reinstall/repair its own operating system, without using the system disc, by
rebooting and holding Ctrl/F11. Is this available on any mfg system, is a
just a Dell thing?

Not sure I'm on the right newsgroup - suggestions appreciated

Thx in advance
Dave

 

[Guest]

Archived from groups: microsoft.public.windowsxp.customize (More info?)

Hi

Please try the following link to Kelly's web site:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Dave" <djbahb@dcwis.com> wrote in message
news:%23BBeZYqEFHA.3032@TK2MSFTNGP12.phx.gbl...
> Reformatted HD and clean installed Win XP SP2 from disc. Everything seems
> OK except for Help and Support. When you click Start/Help and Support,
> the Help and Support page pops up (actually loads VERY slowly), but no
> matter what topic you pick, the screen then blanks.
>
> How can I fix/reinstall just the H&S routine?
>
> BTW, this problem is on a Compac Presario. I have a Dell that will
> reinstall/repair its own operating system, without using the system disc,
> by rebooting and holding Ctrl/F11. Is this available on any mfg system,
> is a just a Dell thing?
>
> Not sure I'm on the right newsgroup - suggestions appreciated
>
> Thx in advance
> Dave
>