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Catalyst 12.4 audio issues

Last response: in Graphics & Displays
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April 29, 2012 9:30:53 PM

Hi,
My HD5750 is hooked up to a LCD TV through HDMI. ever since updating to Catalyst 12.4 I have been having an issue with my speakers not being detected after Windows turns off the display. If I restart or log off and back on it will work again.
I was wondering if anyone else has this problem and found a workaround. Hopefully it's fixed in the next driver.



edit: wrong video card, corrected

More about : catalyst audio issues

April 30, 2012 1:22:07 AM

I'm having the exact same issue. What did you do to fix it? I checked my settings and Catalyst is showing the correct video card in my configuration.
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April 30, 2012 1:57:27 AM

i haven't fixed it yet, not sure how. i just log off then on again or restart. i tried reinstalling the drivers which didn't help. windows shows the speakers are not plugged in and catalyst shows my display does not support audio, which it should since it's a TV with built in speakers like most TVs
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Related resources
April 30, 2012 6:54:00 AM

In control panel of your audio device ( or in Windows sound and devices ), you should make default the proper audio device, depending on your connection to monitor speakers. If you are using HDMI cable, then make HDMI the default output device.
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April 30, 2012 12:40:41 PM

suat said:
In control panel of your audio device ( or in Windows sound and devices ), you should make default the proper audio device, depending on your connection to monitor speakers. If you are using HDMI cable, then make HDMI the default output device.



don't matter, still shows it's not connected.
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April 30, 2012 9:17:11 PM

regularguy290 said:
Hi,
My HD5750 is hooked up to a LCD TV through HDMI. ever since updating to Catalyst 12.4 I have been having an issue with my speakers not being detected after Windows turns off the display. If I restart or log off and back on it will work again.
I was wondering if anyone else has this problem and found a workaround. Hopefully it's fixed in the next driver.



edit: wrong video card, corrected


Yup, I'm having the same problems.... reinstalled the drivers via driver sweeper and the uninstaller, but still no luck.

To get around this problem without losing my work or having to reboot, I just disconnect the HDMI cable and then reconnect it; it works for me! :bounce: 

Hope AMD fixes this. I'm REALLY tempted to get the GTX 670 when it comes out. My first time using an AMD/ATI card (before this I had an 8800GT/9400GT/MX440. I currently own a HD 6770. :pfff: 
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April 30, 2012 9:53:30 PM

If it happens only when windows closes the Screen, then disable the power-saving feature that shuts down the screen...

I currently don't have that issue with my HD 7770, maybe it is an issue for older generation cards only?

Are you using the beta driver or the WHQL one?

-Hope it helps! :) 
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April 30, 2012 10:05:57 PM

bloc97 said:
If it happens only when windows closes the Screen, then disable the power-saving feature that shuts down the screen...

I currently don't have that issue with my HD 7770, maybe it is an issue for older generation cards only?

Are you using the beta driver or the WHQL one?

-Hope it helps! :) 


WHQL
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April 30, 2012 11:37:03 PM

bloc97 said:
If it happens only when windows closes the Screen, then disable the power-saving feature that shuts down the screen...

I currently don't have that issue with my HD 7770, maybe it is an issue for older generation cards only?

Are you using the beta driver or the WHQL one?

-Hope it helps! :) 


WHQL. automatically updated via CCC.

disconnecting the HDMI cable does not work for me. it absolutely will not detect the speakers until i log off entirely.
I've been having good luck with AMD and have always been satisfied with the price vs. performance. i am willing to wait this out. my roommate however gets quite angry as this is the "HTPC" and we don't have cable TV.
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May 1, 2012 9:18:32 PM

I am having the same issue -- Win 7 64 with a HD 5770 card using HDMI. Going back to the 12.3 version now that I know others are having the same problem. For HTPC use I do not need the upgrade.
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May 3, 2012 4:19:28 PM

Hi
Same problem here since version 12.4
I'l probably downgrade to 12.3...
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May 3, 2012 9:37:14 PM

splendid22 said:
Hi
Same problem here since version 12.4
I'l probably downgrade to 12.3...


Here you go :) 


ATI Catalyst Drivers 11.10 - Windows Vista/Windows 7 - Here


------------------------------------------------------------------------------------

ATI Catalyst Drivers 11.10 - Windows Vista/Windows 7 (x64) - Here
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Best solution

May 8, 2012 11:22:40 PM

I found a pretty good solution. You can uninstall just the audio driver from 12.4 and then install the audio driver from 12.3. That way you're still running the latest video drivers but without the audio issues. If you run the 12.3 installer you should select uninstall, then custom. Select the audio driver and run it. Then run the installer again, this time to install. Again select custom and select the audio driver. Restart the computer and you should be all set.
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May 9, 2012 11:31:13 AM

Best answer selected by regularguy290.
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May 10, 2012 4:22:16 AM

dangerpigeon said:
I found a pretty good solution. You can uninstall just the audio driver from 12.4 and then install the audio driver from 12.3. That way you're still running the latest video drivers but without the audio issues. If you run the 12.3 installer you should select uninstall, then custom. Select the audio driver and run it. Then run the installer again, this time to install. Again select custom and select the audio driver. Restart the computer and you should be all set.


Almost but not quite! I did this, but instead uninstalled Audio from 12.4 restarted my PC and my audio issues went away. install 12.3 Audio driver the problem came back.

So for me it was better to just uninstall the Audio Drivers from 12.3 & 12.4.
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May 24, 2012 1:11:13 PM

Slowdoves said:
Almost but not quite! I did this, but instead uninstalled Audio from 12.4 restarted my PC and my audio issues went away. install 12.3 Audio driver the problem came back.

So for me it was better to just uninstall the Audio Drivers from 12.3 & 12.4.



None of that worked for me. I uninstalled the audio driver and tried 12.2 and 12.3 audio drivers as well as not installing any audio driver. No matter what it keeps having the same issue since the 12.4 update. Driving me nuts and wasting way too much time.
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June 23, 2012 12:04:24 PM

Try AMD 12.6 Beta Driver. :pt1cable: 
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