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Hp envy 14 problems

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  • Hewlett Packard
  • Exchange
  • Components
Last response: in Components
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October 29, 2012 10:06:51 PM

Hello, my name is Jeff and im currently working to try and fix a problem that a foreign exchange student has with the above computer. The model is 4-1024tx and it had a broken screen which was a easy fix order a new one unplug the old on the back of it, and put new one in. But now it does this thing where when you try and turn it on all the LEDs will be on for maybe 5-7 seconds then it will turn off. Not sure what the problem is any help would be great thanks Jeff.

More about : envy problems

a b α HP
October 29, 2012 10:44:20 PM

Hi :) 

I own a laptop repair company...

You DID order the exact same model of screen (exactly the same numbers as on the white sticker on the back of the old screen) ???????

And NOT a generic screen (those only work around 30% of the time)


All the best Brett :) 
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October 31, 2012 3:15:02 PM

yes they did.
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October 31, 2012 3:15:04 PM

yes they did.
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October 31, 2012 3:15:04 PM

yes they did.
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