I have a deskjet 1000 printer and it won't print on this computer...will on another. I've spent 4.5 hours on the phone with hp tech support and still it won't print. If I send something to print it will go into the print spooler and sais it's printing but it doesn't then it disapears from there without any errors.
k I have a hp deskjet 1000 that won't print. I have two laptops both with windows xp and both dell. I need it to work on my second computer (it's my daughters comp and printer). I tried to install the printer on both comp and it wouldn't recognize I had a printer attatched (yes I did try another usb cable) so I spent 3 hours on with hp tech support and fiddling around in my comp...I didn't pay attention to what they did. So they figured it was the printer and sent me a new one. The new printer works on my computer but not on my daughters computer. I called tech support again and the lady on the phone installed 6 more printers (without removing the others that were already installed) and none of them worked. So I hung up on her and uninstalled all printers restarted the comp and reinstalled using the cd...still didn't work. Then I uninstalled printer again and tried going through add new hardware...still doesn't work. I'm out of ideas and I can't find anything online specific on the internet of what to try next. It's not on a network or anything and it's hooked up with a usb cord. I'm not sure what other info I can provide.