A couple days ago I sent in a 6970 for an RMA as it was having 2d issues. I then received an email from them claiming that the video card was physically damaged and I asked to see pictures which they showed. The card looked like it was smashed in one side with a hammer and I told them I had proof that the card was in perfect condition when it was sent out and that it couldn't have been damaged during shipping as the shipping box was in perfect condition ( according to them) . Long story short I argued with them over email and asked for there customer support SIX times each time they sent me a response saying how it was my fault or they can't do anything. Can a company do this? Refuse to give there customer a customer support number? I feel like this is in some way illegal as emailing them is getting no where and I rather talk to a supervisor or manager but they keep refusing to give me there support number. I also checked sapphires website and oddly their is only a number for some hong kong office