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Downloaded a Quickbooks update, computer froze and on restart I got the \

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  • Windows 7
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Last response: in Systems
June 28, 2012 12:41:05 PM

I am running a Windows 7 computer. I was working in Quickbooks payroll and after downloading a tax update, I got a blue screen. I shut computer down and on restart, had the reboot error message. Any ideas on how I can fix this?

More about : downloaded quickbooks update computer froze restart

July 1, 2012 1:26:01 PM

Can you post text of "the reboot error message." and specs on your PC? Model number, any changes you made, etc.

It's not clear if the PC is failing to attempt to start windows or if windows is failing at some point during boot.