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7950 OC atikmpag.sys Error

Last response: in Graphics & Displays
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May 5, 2012 6:15:12 PM

Hello

Had the Sapphire 7950 OC 3gb card for about 2 and half months it has been fine till about a week ago when i updated the software and drivers and i was constantly getting BSOD atikmpag.sys errors

I have just re-rolled the driver seems to be okay for now but has BSOD odd occasion

Anyone know any fixes ro what the cause might be or its the card?

the dump files read:


crash dump file: C:\Windows\Minidump\041612-11980-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x7AE4)
Bugcheck code: 0x116 (0xFFFFFA800FF914E0, 0xFFFFF8800409EAE4, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

System specs :
BIOS: BIOS Date: 02/17/12 17:52:58 Ver: 32.02
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 16384MB RAM
Graphics card : Sapphire 7950 OC 3GB
OS : windows 7 64bit professional

thanks
May 5, 2012 6:16:55 PM

Do you have the card overclocked? When do you get the crash? Have you tried using something like atiman uninstaller and then reinstalling the drivers clean?
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May 5, 2012 6:19:02 PM

its stocked over-clocked, it depends i can just load a application and it crash or i can have it on for hours and then crash

i haven't tried any unistaller yet, want to see what the problem is first since this the only error that keeps happening
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May 5, 2012 6:24:10 PM

Well, I would recommend uninstalling and reinstalling the drivers, maybe even reinstalling the old drivers that you know worked.
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May 5, 2012 6:25:12 PM

would you recommend any good driver unistallers or just go into device manager and unistall from there?
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May 5, 2012 6:30:29 PM

atiman uninstaller is the most thorough

I also have used phryxion's driver sweeper before - it's a little simpler
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May 15, 2012 8:19:17 AM

hi
i have the XFX 7950 installed on a new build running windows 7 64bit and i was getting BSOD on a regular basis.

I tried all sorts of things i tried the card on a vista 32bit machine(12.4 for vista 32bit) and it worked fine no BSOD for 3 days. I also tried the new build without the 7950 card(using the gpu on the ivy bridge cpu) and the machine was stable for 3 days. So the conclusion was the 12.4 driver was causing the issue.

So i tried the following driver

http://support.amd.com/us/kbarticles/Pages/RC11Driver.a...

i ran the machine for 3 days and NO BLUE SCREEN. Hopefully the problem is resolved. if things change i will re-post.

12.4 on windows 7 64bit didn't work for me.
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