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HELP! Graphics Card is not displaying

Last response: in Systems
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July 1, 2012 9:38:02 PM

I just built my new system on sat. When I connect my vga to the on-board graphics the computer works perfectly but when i try to install the graphics card i get no display on the moniter. I have disabled my intel graphics then tried the graphics card and there was nothing I have tried a antec vp450watt and a 600watt psu and still nothing. I am starting to believe that the graphics card is broke but I want to make sure. I bought it online on amazon used but the seller has agreed to let me return the item.

The graphics card is a Sapphire radeon hd 6850. Also i have tried a moniter with a vga/dvi convertor and hdmi to vizio and no display.

My computer specs are:

Intel core i-3 2120
biostar H61MGC
Antec vp450watt
Kingston hyberx blu 4gb(2x2) 1333
westeren digital caviar blue 500GB
asus dvd 24x drive
windows 7 64bit home premium

Any suggestions would be helpful.
a c 91 U Graphics card
July 1, 2012 9:50:23 PM

go into the BIOS and look for the graphics settings. make it point to the pci-e slot or set it on auto if setting is available. hit F10 and then enter. that should save your settings. should work on reboot........ providing your cable is hooked to back of card.
a c 187 U Graphics card
July 1, 2012 10:22:07 PM

did you connect the 6 pin pic power to the top of the card?? can you see the card fan moving?? did you install your mb chipset drivers?? if you did not the pci bus wont work right.
PCI Express Port make sure it turned on..if the card fan is moving try changing the pci device support 1.0 to on and see if the card turns on if not turn that setting to off.
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July 1, 2012 11:30:48 PM

I did connect the 6 pin pic power. Yes the fan is moving and yes I downloaded my chipset drivers. Is the pci device support in bios?
a c 187 U Graphics card
July 1, 2012 11:39:45 PM

then your down to two option...bad card or bad slot on the mb..do you have another card to try in the mb slot??
July 1, 2012 11:42:51 PM

no do you suggest i go up to wal-mart or something get a cheap one try it out then take it back?
a c 91 U Graphics card
July 1, 2012 11:53:43 PM

Is the pci device support in bios?[/quotemsg]


I don't know, is it ? it's your BIOS and if you don't check your settings you might not get it to work.......... even if the card is good.... which has yet to be determined.
Anonymous
a c 117 U Graphics card
July 1, 2012 11:58:38 PM

just how did you disable your intel graphics?
July 2, 2012 12:12:32 AM

i went to my computer properties, then device manager, clicked display adaptors then right clicked intel hd graphics and it gives the option to desable.

This was my first build so I am really new at all of this. I'm happy that everything is working on my intel graphics but it is just frustrating i have this 6850 graphics card and can't get it to work.
a c 91 U Graphics card
July 2, 2012 12:13:11 AM

Anonymous said:
just how did you disable your intel graphics?



see my first post above ?............. BUT, look in the booklet that came with your motherboard. It will explain to you how to do it. I can make suggestions based on my knowledge but BIOS' differ somewhat from board to board.
Anonymous
a c 117 U Graphics card
July 2, 2012 12:15:22 AM

swifty_morgan said:
see my first post above ?............. BUT, look in the booklet that came with your motherboard. It will explain to you how to do it. I can make suggestions based on my knowledge but BIOS' differ somewhat from board to board.

ah, i was asking the OP.
Anonymous
a c 117 U Graphics card
July 2, 2012 12:21:58 AM

bprocell002 said:
i went to my computer properties, then device manager, clicked display adaptors then right clicked intel hd graphics and it gives the option to desable.

This was my first build so I am really new at all of this. I'm happy that everything is working on my intel graphics but it is just frustrating i have this 6850 graphics card and can't get it to work.

oh ok. that does nothing.

did you go in to your BIOS and set the PCI Express graphics as default. and did you try to "Force Gen 1"?
July 2, 2012 12:23:48 AM

In my bios i have advaned settings with categories pci subsystem settings, ACPI settings/wakeup event control, cpu configuration, sata configuration, usb configuration, smart fan control , supoer io configuration, h/w monitor.

Then i have chipset with categories north bridge, south bridge, onboard pci-e devices.

Also have,

Boot
Security
Perforance.

im on my labtop with bios up on my desktop
a c 91 U Graphics card
July 2, 2012 12:24:14 AM

sorry loon, getting a little mixed up.......... OP......... READ THE BOOKLET!
Anonymous
a c 117 U Graphics card
July 2, 2012 12:28:13 AM

Chipset Menu- North Bridge-Initiate Graphic Adapter - PEG/PCI
then
IGD Multi-Monitor

go to

PCI Express Port - Enabled

and

PEG Force GEN1 - Enabled
a c 91 U Graphics card
July 2, 2012 12:43:25 AM

pci-e port enabled........... was it that way or did you change it ? and did you F10/enter to save ?............ and does it work ?
July 2, 2012 12:56:43 AM

it didn't work im going to just take it to a computer shop i go to and let them see if they know the problem.

Best solution

Anonymous
a c 117 U Graphics card
July 2, 2012 1:14:40 AM
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if you want to do that, ok but it seems you have a 99.9% chance the card needs replaced.
but hey, maybe the shop will find something that got overlooked.
July 2, 2012 8:28:08 PM

Best answer selected by bprocell002.
July 2, 2012 8:30:56 PM

Anonymous said:
if you want to do that, ok but it seems you have a 99.9% chance the card needs replaced.
but hey, maybe the shop will find something that got overlooked.



That 99.9% chance turned out true the card was bad.
a c 91 U Graphics card
July 2, 2012 8:36:22 PM

woohooo............
!