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Is my new video card DOA

  • Graphics Cards
  • Graphics
Last response: in Graphics Cards
May 10, 2012 7:48:15 PM

Brand new sapphire 6950 gives no signal to monitor. just blank black screen with "no signal" notation for a few seconds. Put it in 2 year old system that runs fine with a 4870(or 2 in xfire).
Troubleshooting steps
1) used diff monitor
2) used the other DVI port on card
3) tried with HDMI cable instead of DVI
4) put card in other PCI-E x16 slot on MB
5) tried 2 diff 6 pin PCI-E power cables from PSU.
None of that helps. Never get even a splash screen, can't see bios.
When i put old card back in all is well. like it never left.

Is the card DOA, or do i need to try something else?

System: Gigabyte MA790FXT-UD5P
Phenom II X4 965
Corsair TX750w
8Gigs Ram
Win 7 64 pro

TIA for help

More about : video card doa

a c 90 U Graphics card
May 10, 2012 7:53:35 PM

Sounds like it could be DOA , are the fans working?
May 10, 2012 9:08:06 PM

yes, fans running.
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a c 322 U Graphics card
May 10, 2012 10:54:35 PM

check the card and the pci slot for any bent or missing pins. if there no bent or missing pins on the new card i would get your money back and buy a new card.
May 10, 2012 11:13:41 PM

I had the same thing happen to me with a sapphire 4670. Exchange it at your retailer or RMA it to sapphire.