Hi,
Just to confirm, you stated you cannot remote desktop into your office computer which is joined to a Microsoft Windows Server 2003 domain. In an effort to troubleshoot your issues, let’s check the following:
1. Ensure that when the VPN is established you can open a command prompt and PING to the target Windows Sever 2003 / work machine and confirm whether or not you can get the desired IP address from the reply.
2. If the test is fine above, telnet to port 3389 (standard RDP port) to test whether it can successfully connect. Again, this command is to be run from within command prompt. “C:\>telnet <your FQDN or IP> 3389” (Without the quotations and where <your FQDN or IP> is substituted by your actual FQDN (Fully Qualified Domain Name) or External IP address. The result of this command should give just a blank screen if you are successful. If the port is not open, you’ll get an error message.
3. Check all firewall and anti-virus applications that may be running on the Windows 7 machine. As a troubleshooting method, disable all firewalls.
4. If possible, attempt to connect to the server / work machine in question from within your network from the Windows 7 machine. Performing this troubleshooting step will indicate whether or not the issue is VPN specific. If the connection from within the network fails, it is likely not VPN specific.
5. You may also want to ensure that your VPN client computer has the latest version of Remote Desktop Connection installed. For additional information you may find the following Microsoft KB article “
Description Remote Desktop Connection 7.0 client update” helpful
As a final recommendation, you may find the following Microsoft resources “
Why can’t I connect using Remote Desktop Connection” and the TechNet blog article “
Troubleshooting common VPN related errors” beneficial.
Jessica
Windows Outreach Team – IT Pro