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HDMI issues

Last response: in Graphics & Displays
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May 12, 2012 3:59:23 AM

I have a XFX Radeon HD 6870 black series 1GB and I have connected to my viewsonic 24 inch monitor using a hdmi cable. There is a display although, I have tried just about everything to my knowledge to get rid of the black bordered to fill the screen and also the correct resolution. The native resolution is at 1920x1080 and that is what windows 7 has it set at. Any suggestions on fixing this issue?

More about : hdmi issues

May 12, 2012 4:04:29 AM

Do you have the latest video drivers? On every build i have done, there is a black border, until you update the video driver.
May 12, 2012 6:06:47 AM

aortiz said:
I have a XFX Radeon HD 6870 black series 1GB and I have connected to my viewsonic 24 inch monitor using a hdmi cable. There is a display although, I have tried just about everything to my knowledge to get rid of the black bordered to fill the screen and also the correct resolution. The native resolution is at 1920x1080 and that is what windows 7 has it set at. Any suggestions on fixing this issue?

Hi there, go to your Catalyst control center.
Follow the pic...

Related resources
May 12, 2012 6:21:14 AM

there might be scaling options in the monitor menu as well.
May 14, 2012 3:30:27 AM

I have used scale option for now to rid of the black borders but, I haven not been able to get the correct resolution. It's very fuzzy and obviously not the native. I bought this machine pre-built and didn't receive any of the drivers from the cd's. I updated windows and it seemed to find the driver that way. Is there anything I could be missing driver wise?
May 14, 2012 3:49:00 AM

Did u do anything with frequency?
May 14, 2012 3:59:36 AM

I have uninstalled and re installed the driver and I have the same issue occurring. Have yet to try anything with the frequencies. What should I try?
May 14, 2012 4:27:42 AM

What is the LCD model?
May 14, 2012 4:32:51 AM

What are u using to set the resolution?
May 14, 2012 4:44:47 AM

Viewsonic VT 2430 and it's set at 1920x1080 (its native). I've set its resolution inside the windows control panel. Also played around with the catalyst control center but can't find anything to correct the resolution.
May 14, 2012 4:47:47 AM

So do this step and see how it goes
May 14, 2012 4:49:50 AM

aortiz said:
Viewsonic VT 2430 and it's set at 1920x1080 (its native). I've set its resolution inside the windows control panel. Also played around with the catalyst control center but can't find anything to correct the resolution.

So its set OK?

BTW, what version are u using of the CCC ?

Post your directions to your settings in the CCC ...

May 14, 2012 5:05:48 AM

It's the 12.4 version I believe

All my setting are the same under the desktop properties as the picture above except for the Mode.

Mode: 1080p @ 60 Hz
May 14, 2012 5:09:07 AM

Yes that's the maximum resolution supported by your monitor, 1080P @ 60Hz refresh rate.

After you set that resolution, and make sure that the scaling option is set to overscan nothing should look fuzzy or blurry unless you've played with monitor settings.
May 14, 2012 5:10:54 AM

Try to set the desktop properties as 1920x1200 @ 60Hz
May 14, 2012 5:14:00 AM

Yes, I have set the overscan. I used an older PC with the a VGA and the display gave me no problems with this monitor. The HDMI still looks very fuzzy and when its set at the max resolution.
May 14, 2012 5:15:36 AM

1920x1200 is not an option in both the CCC and windows cp
May 14, 2012 5:16:21 AM

What is windows cp?
May 14, 2012 5:17:28 AM

control panel
May 14, 2012 5:18:12 AM

nikorr said:
Try to set the desktop properties as 1920x1200 @ 60Hz

Max res is 1920x1080P. 1200P resolution is supported only in 27'' and above monitors.
May 14, 2012 5:18:53 AM

Haven't you tried DVI cable?
May 14, 2012 5:20:21 AM

I do not have one at the moment. I would need a converter. This monitor does not have a DVI input.
May 14, 2012 5:21:07 AM

ilysaml said:
Max res is 1920x1080P. 1200P resolution is supported only in 27'' and above monitors.

Sorry, typo : )

May 14, 2012 5:21:57 AM

Is it the same with the VGA?
May 14, 2012 5:25:03 AM

Before I bought this PC with the 6870 card, I used an HP and the VGA worked fine. Had no difficulties with the monitor. The 6870 doesn't support VGA and I would need a converter to DVI. I do not have the converter at the moment and do not know how it would work trying connection via DVI
May 14, 2012 5:27:58 AM

ilysaml said:
Haven't you tried DVI cable?


Do you believe a DVI connection would fix the issue?
May 14, 2012 5:29:05 AM

The black border issue is know with HDMI output, but there should be nothing else to experience.
VGA is not recommended @ 1080P resolution or even lower than this.

Can you take a screenshot of the monitor, with your CCC settings and WIN CP resolution?
May 14, 2012 5:30:32 AM

aortiz said:
Do you believe a DVI connection would fix the issue?

DVI quality is the same as HDMI, and yes there shouldn't be an issue as it's supported with any card from ages ago.
May 14, 2012 5:36:42 AM

Here's the screen shot

May 14, 2012 5:50:12 AM

So what issues are you experiencing? the quality looks good and standard.
May 14, 2012 5:53:51 AM

Yeah, looks normal, just right.
May 14, 2012 5:55:11 AM

Doesn't look as high quality as with previous PC and my VGA hookup to this monitor. Maybe I don't have an issue here. Just doesn't seem as if it's high def and has a very fuzzy look to it.
May 14, 2012 5:57:44 AM

Adjust Clear type text.

Control Panel\All Control Panel Items\Display
May 14, 2012 5:59:40 AM

Pick the best looking square : )

!