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USB Ports not working

Hello

Just yesterday I bought all the parts and constructed my first homebuilt PC
The specs are as follows:

CPU: AMD FX-6100
MOTHERBOARD: Gigabyte 990FXA UD3
GPU: Sapphire HD7770 GHZ Edition
RAM: G.Skill Ripjaw X (2x4GB) 1600MHz
HDD: Western Digital Blue Edition 1TB
SSD: OCZ Agility3 60GB

I spend all of yesterday building then installing all of the drivers and now today, just
out if the blue, when I rebooted (not for the first time) the computer none of my peripherals
worked. I tried them in all the USB slots and none of them work so it must be the USB ports that
are not working. I have no idea how to fix this. I thought it might be a problem in the BIOS but I
have no way of accessing it. I also cant reinstall windows because neither my keyboard or mouse work.

Any help would be greatly appreciated
Thanks, Patrick

*EDIT* I fixed the problem by cleaing my CMOS. Thanks everyone for your help
20 answers Last reply Best Answer
More about ports working
  1. your sure you updated your usb etron 3.0 and installed it
    http://www.gigabyte.us/products/product-page.aspx?pid=3996#dl

    also make sure you installed the latest bios version
    http://www.gigabyte.us/products/product-page.aspx?pid=3996#bios

    f8 is the newest so download that
  2. assuming you installed the motherboard drivers right after windows... AND BEFORE ANYTHING ELSE


    you could try going to device manager and manually removing the USB entries and then rebooting
  3. Best answer
    That is going to be hard to do without a keyboard or mouse. Do u have a ps2 port you can use on your mbod for keyboard? Have you tried re-setting your cmos?
  4. PanicMaster85 said:
    your sure you updated your usb etron 3.0 and installed it
    http://www.gigabyte.us/products/product-page.aspx?pid=3996#dl

    also make sure you installed the latest bios version
    http://www.gigabyte.us/products/product-page.aspx?pid=3996#bios

    f8 is the newest so download that



    Outlander_04 said:
    assuming you installed the motherboard drivers right after windows... AND BEFORE ANYTHING ELSE


    you could try going to device manager and manually removing the USB entries and then rebooting


    Thanks for your responces but unfortunately, because neither my keyboard or mouse work, I cannot
    do either of those things
  5. terryd75 said:
    That is going to be hard to do without a keyboard or mouse. Do u have a ps2 port you can use on your mbod for keyboard? Have you tried re-setting your cmos?


    Thanks for your responce,
    I do have a ps2 port but unfortunately I dont have a ps2 keyboard or mouse. I have not however tried
    re-setting my cmos. How would one go about re-setting their cmos?
  6. well you could use the control panel... oh *** i guess you cant :(

    do you have any other HDD from other computers
  7. PanicMaster85 said:
    well you could use the control panel... oh *** i guess you cant :(

    do you have any other HDD from other computers


    No unfortuntely I dont have any other hard drives but if I were to get one
    how would that help?
    Thanks
  8. you could start off a new one so you can rule out that its a driver issue and the say its a mobo issue
  9. oh do you have any legacy keyboards?
  10. does your mouse work in BIOS?

    That should tell you if its a hardware problem , or a windows software problem

    If its a software problem and you have no legacy ps2 port and/or no keyboard then the easy fix is to format the hard drive using the windows install disk , reinstall windows and then run the mb driver disk again
    before proceeding with reinstalling other software
  11. PanicMaster85 said:
    oh do you have any legacy keyboards?


    Unfortunately not
  12. Outlander_04 said:
    does your mouse work in BIOS?

    That should tell you if its a hardware problem , or a windows software problem

    If its a software problem and you have no legacy ps2 port and/or no keyboard then the easy fix is to format the hard drive using the windows install disk , reinstall windows and then run the mb driver disk again
    before proceeding with reinstalling other software


    I cant enter the BIOS because my keyboard doesn't work and I also can't reinstall windows for the same reason
    Thanks anyway
  13. yes you can... well no you cant... sorry dude but the only way you can fix this is if you get a hdd(or at least thats what i think)
  14. patevs said:
    I cant enter the BIOS because my keyboard doesn't work and I also can't reinstall windows for the same reason
    Thanks anyway



    is it a wireless keyboard?

    If it is then you need one with wires


    If it isnt then you need to RMA the mb
  15. wait hold on put this onto a usb and boot off of it
    http://www.microsoft.com/en-us/download/details.aspx?id=2624

    that might help(best option really)
  16. PanicMaster85 said:
    wait hold on put this onto a usb and boot off of it
    http://www.microsoft.com/en-us/download/details.aspx?id=2624

    that might help(best option really)


    Thanks but I can boot off a USB because I cant change my bios options
    Thanks anyway
  17. yes you can if you remove your hdd, and cd drive before you boot
  18. phyco126 said:


    Thanks so much
    I cleared my CMOS and rebooted and now everything is working perfectly
  19. Best answer selected by PatEvs.
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