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Digial Storm PSU Issue

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  • Prebuilt
  • Systems
Last response: in Systems
July 8, 2012 7:46:38 PM

I purchased a computer from Digital Storm that arrived on Friday. On Saturday I set it up and updated my drivers. I installed Dragon Age 2 and played it for about ten minutes before my screen died. I glanced at my tower, saw that it was off and then saw a spark and heard a pop from the bottom rear of my tower. I think it was the power supply since that is the only thing located in the bottom rear of my tower. I have to wait for Digital Storm Tech Support to open on Monday so that (I assume) I can ship it back to them, which is a bummer since it took a week to get here. Anyways, anyone had any problems with Digital Storm or the Corsair GS800? Thanks for reading my rant everyone

Here is my computer info; is my power supply adequate to run everything?

Chassis Model: Special Deal Hot Seller - Corsair Obsidian 550D

Exterior Finish: - Standard Factory Finish

Trim Accents: - Standard Factory Finish

Processor: Intel Core i7 2600K 3.40GHz (Unlocked CPU for Extreme Overclocking) (Quad Core)

Motherboard: ASUS P8Z77-V DELUXE (Intel Z77 Chipset) (Higher Overclocks and Unique Wi-Fi Features)

System Memory: 16GB DDR3 1600MHz Digital Storm Certified Performance Series (Highly Recommended) (Hand Tested)

Power Supply: 800W Corsair GS (Dual SLI Compatible)

Expansion Bay: - No Thanks

Hard Drive Set 1: Operating System: 1x (1TB Western Digital Caviar (7200 RPM) (Model: Black Edition)

Set 1 Raid Options: - No Thanks

Hard Drive Set 2: Multimedia\Data: - No Thanks

Hard Drive Set 3: Backup\Misc.: - No Thanks

Optical Drive 1: ASUS Blu-Ray Player/DVD Writer (Play Blu-Ray and Burn DVDs) (Model: BC-12B1ST)

Optical Drive 2: - No Thanks

Internet Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)

Video Card(s): 1x NVIDIA GeForce GTX 570 1.2GB (Includes PhysX Technology) (EVGA 012-P3-1571-BR)

Add-on Card: - No Thanks

Sound Card: Integrated Motherboard Audio

Extreme Cooling: H20: Stage 2: Digital Storm Vortex 240mm Radiator Liquid CPU Cooler (Extreme-Performance Edition)

H20 Tube Color: - Not Applicable, I do not have a FrostChill or Sub-Zero LCS Cooling System Selected

Chassis Airflow: Upgrade Chassis With Zalman Performance Fans (Up to 6 Fans)

Internal Lighting: Internal Chassis Lighting System (White)

Enhancements: - No Thanks

Chassis Mods: - No Thanks

Noise Reduction: - No Thanks

LaserMark: - No Thanks

CPU Boost: Stage 2: Overclock CPU 4.5GHz to 4.8GHz (Requires Pro/Deluxe/Sabertooth Motherboard)

Graphics Boost: FREE: Yes, Overclock the video card(s) as much as possible with complete stability

Memory Boost: - No Thanks, Please do not overclock my memory

OS Boost: FREE: Yes, Disable and tweak all of the non-crucial services on the operating system

Windows OS: Microsoft Windows 7 Home Premium (64-Bit Edition)

Recovery Tools: Windows Recovery Toolkit (Bundled with Windows 7 CD)

More about : digial storm psu issue

July 9, 2012 11:38:43 AM

Corsair is a fairly high quality company with high quality PSUs. I have the GS700 and its running like it should, so no problem there. That said, regardless of how good any company is, there will always be a chance for something to go wrong. It may have been a faulty PSU. Or, it may have been slightly damaged during shipping which caused it to pop after 10 minutes of gaming use.