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Freeze problem with new gpu EVGA 560 ti

Last response: in Graphics & Displays
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May 17, 2012 11:03:27 PM

Playing games after a little while or,rarely, immediately, the screen goes black and the system freezes.....this is after I replaced the GT454DE. This does not happen using other "work programs including Autocad.

I replaced my Alienware GPU card with a EVGA 560TI. I checked my operating temp on the back of the GPU, on the flip side, and it reads 42.05 c.

The Intel chip water cooler radiator is running at 85.3 F. My 16gb Corsair RAM is running at 85.3 F.

The drivers for the 560TI are checked and correct. This started happening today, not at all yesterday, the install date.

Could it be a voltage issue? My monitor is a Dell 30" 3007w.

The main box is an Alienware Auro R3. Intel i7 2000, Windows 7 Ultimate, 64 bit. It's Black with green LED!

Any help would be appreciated!
a b Î Nvidia
May 17, 2012 11:04:43 PM

What powersupply is in that system?
May 17, 2012 11:21:42 PM

I cannot get into the PS bay, the wiring and hidden retaining clips are every were. I restarted the PC and the screen had this wierd pink gauze like appearance that flickered, then it cleared up.
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a b Î Nvidia
May 17, 2012 11:28:49 PM

its either a dead card or the PSU isn't good enough to power it.
a b Î Nvidia
May 17, 2012 11:34:51 PM

Lol or that, if you didn't read the manual that came with the card.
May 17, 2012 11:46:50 PM

875 Watt Power Supply. Both plugged into power supply cords. I hope tht is not a problem?
a b Î Nvidia
May 17, 2012 11:59:57 PM

No its not wrong, thats ok. The PSU could be going bad.
May 18, 2012 12:11:26 AM

I hope not as the Alienware PSU connections are via a single plug module! Also, not to doubt your knowledge, but it seems strange it should suddenly go today after no issues but there again it could be!

Alienware is a mess since Dell took over!
a b Î Nvidia
May 18, 2012 12:12:39 AM

Alienware has always been a mess, no offence but ever since I can remember they have been overpriced and used low-quality parts whenever possible. Much cheaper and better for your system just do it yourself.

With that said, I don't know if its the PSU or the GPU. The only way to test is to put the GPU in a buddies system and/or take a buddies PSU and hook it up to yourself to test it out.
May 18, 2012 12:14:46 AM

I aree and was determined to build my own..but the XPS I was using just imploded and I had to get back-up immediately. Digital Storm seems good but a lot of $$$
May 18, 2012 1:31:55 AM

I'd troubleshoot software before i started looking at hardware past your graphics card.

Do a total uninstall of graphics drivers and reinstall with newest drivers from nvidia's website.
May 18, 2012 2:01:20 AM

erunion said:
I'd troubleshoot software before i started looking at hardware past your graphics card.

Do a total uninstall of graphics drivers and reinstall with newest drivers from nvidia's website.


you forgot a step, in between there. Run Driver Sweeper <--Link in Safe Mode after uninstalling the drivers and before re-installing.

Taken from Nvidia forums,
Quote:
1) You are going to reboot your pc in safe mode (press F8 as your computer boots up)(DON"T DO THIS NOW)
2) When options come up for safe mode, choose the first option on the list that only says "Safe Mode" (The one without networking)

*Note* Windows will install a generic VGA driver once you boot. That is totally fine and will not affect your install. There is no need to remove it.

Once your computer has booted and you now in windows safe mode

3) Open up Driver Sweeper application.
4) Put check marks in the boxes next to the following items
- NVIDIA Display
- NVIDIA PhysX
5) Click the Analyze button
Once the program is done analyzing you should see a list of items with check marks next to all of them. If for some reason all the items do not have checkmarks, you can click the * button, then select and then all.

6) Now click the clean button
7) Once that has completed. Close the application and reboot your machine as normal.


Unless you actually use HDMI Audio(via GPU), Stereoscopic 3D or SLI, I'd recommend doing a custom install and deselecting the HD Audio Driver, 3D Driver and related items, and Nvidia Update option in the appropriate screen.

The first one will cause issues, it's almost guaranteed , the others just add unneeded processes, especially if your not using them.

Download the new driver prior to uninstalling the current ones or use the Safe Mode with Networking option so you can download them while in safe mode.
Pressing F8 for Safe mode MAY NOT work, if it does not, go to your start menu and type msconfig, click on it, go to the Boot Tab, select Safe Mode and then Networking. Make sure to uncheck it after running Driver Sweeper but before rebooting or you'll end up back in Safe Mode.

And Good Luck, I've seen most of the common issues with GTX 560's and all have been fixed by a clean install of the drivers, using the method described above.

And I am currently running Beta 301.24 drivers at the moment.
May 18, 2012 2:02:24 PM

Thanks for the idea, I will try it today.
May 18, 2012 4:06:44 PM

Let us know how it goes. The Pink Screen of Almost Death as I like to call it, really scared me for a little bit. I bought my PNY as a Shell Shocker, $160 for a refurbed 560 Ti and was worried it was bad! But a clean install using the beta drivers fixed it and I haven't had it since.

So now anytime I update drivers I clean the old ones out with Driver Sweeper before updating.
May 18, 2012 4:21:14 PM

I did everything suggested and used Drive Sweeper. Re-installed only the drivers needed, no 3D or sound etc. This issue only appears using Steam based games.

After re-install started Steam game got one red pixel screen, locked the PC had to cold boot, then started a new Steam game.....green box screen, again froze PC. I am wondering if it's Steam or the GPU?
May 18, 2012 5:32:19 PM

try disabling the in-game overlay. It very well could be the card, but lets exhaust all software options first.
May 18, 2012 6:46:10 PM

I cranked down the way too high resolution from 1920X1200 to 1200X800. Dell 3007High Res monitor. I also disabled ingame overlays....so far it has been working fine!
May 23, 2012 1:18:23 PM

Spoke too soon.....same problems!
May 24, 2012 12:29:53 AM

Sounds like a bad card
May 31, 2012 6:33:56 PM

Card was returned to Newegg....waiting for a new one.
!