Internet connection randomly disconnecting and reconnecting? help!

kidhnsk

Distinguished
Jul 16, 2011
1
0
18,510
Hello, a couple of months ago my internet (Insight Broadband) began to randomly disconnect and reconnect, and recently it has become more frequent (every 5-10 minutes). I connect to my internet wirelessly through a linksys router. It's not my laptop because our desktop and xbox experience the same frequent disconnects and reconnects. I've tried the dns flush with no success. Ive also changed the wireless channel to 1 to prevent any interference. Also, our linksys router is about 4 years old, which could be the cause, but i'd like to elimate all other possibilities first. And finally, every time i click diagnose connection I receive the error " Your computer appears to be correctly configred, but the device or resource (DNS server) is not responding. And just recently our internet has become very slow (youtube videos taking longer to buffer with many pauses). EDIT: I eliminated the possibility of my router itself being at fault as when I plugged my xbox or laptop or desktop directly into the modem the same frequent disconnects and reconnects occured. Here's a copy of my ipconfig /all:


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Patrick>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Patrickscomputr
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Anchorfree HSS Adapter
Physical Address. . . . . . . . . : 00-FF-AD-3D-81-8B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-10-00-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 00-23-15-59-B5-7C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c8:1587:6910:e50%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, July 12, 2011 4:02:39 PM
Lease Expires . . . . . . . . . . : Wednesday, July 13, 2011 7:59:08 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 318776085
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-45-B1-C3-88-AE-1D-EC-EA-DA

DNS Servers . . . . . . . . . . . : 74.128.19.102
74.128.17.114
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Hamachi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-1B-F3-FB-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 5.92.28.25(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Tuesday, July 12, 2011 4:02:22 PM
Lease Expires . . . . . . . . . . : Wednesday, July 11, 2012 4:04:29 PM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 5.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 24:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 23:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AD3D818B-8441-4D2A-AA72-E52380C9D3CB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{65AA76EE-33F9-41E9-AD06-9705B739D7C9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:55c:1c19::55c:1c19(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{06CE5D66-101A-4FDE-A595-35C61C6FCA23}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7B1BF1CC-20AB-4E58-9560-2309D5F069E6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Patrick>

Also, sometimes when I diagnose the connection I don't get this error but the random disconnects and reconnects still occur. Thanks in advance and sorry for the long read.
 

JohnMyier

Honorable
Jul 7, 2012
2
0
10,510
Listen, I'm not sure how long ago this occurred to you, but all we needed was the effect, not the method.
What I mean is, you put T.M.I. on your post, with too much avalible information that won't matter whatsoever once we know the issue. The diagnostic is done, I'd please reccomend to you to remove 3 fourths of PC information here. It isn't useful in this case, and it is ultra dangerous in the wrong hands.

Please, simply google search your issue with a similiar topic, I'm sure you'll find the issue.
It takes some pressue to make diamonds.
An idea you can try is save some important files, on a universal serial bus (USB) and run a system restore to undo harmful changes to your computer and restore its settings and performance.
Most likely, you've encountered a virus.
*when I say "save" it's because you should constantly create a system checkpoint on your system, so that you don't have to backtrack accouple of days, instead only accouple of hours. The Tool is quite powerful.
Also, before anything, be sure to dig the internet for the issue, you'd be surprised of the number of users around the globe, who may have encountered the same same issue.

God Luck Mate, and please clear up some of that information above.

- Thanks,

- Aires Avila (AJ)
 

JohnMyier

Honorable
Jul 7, 2012
2
0
10,510
Found it Mate! Please visit the link below, it is directly from microsoft answers, and it was a very similar issue that occurred to a man named Ben. Interesting huh? Okay, I'll quote it for you if you're too afraid of the link:

And I quote:

"Hi technologic,

1. You may uninstall and reinstall the network adapter from device manger. Steps to uninstall the device:

a. Click Start, type devmgmt.msc and press enter.

b. Locate network adapter device

c. Right click on the device and select uninstall

d. Also place a check mark beside the option “delete driver files for the device”

e. Install the latest drivers for the device from the manufacturer’s website


Link for the manufacturer website:http://en-us-support.belkin.com/app/product/list/q/routers/session/L3NpZC9ES0VGUlY5aw%3D%3D


2. You may also refer the below link: Why is my Internet connection so slow:http://windows.microsoft.com/en-us/Windows7/Why-is-my-Internet-connection-so-slow


Regards:
Samhrutha G S - Microsoft Support."

Okay Mate the following was taken from the link:

http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/internet-randomly-disconnects-and-reconnects/da587ae8-ea69-45d3-b586-da1b4ffee932


Good Luck Again, If all else fails...Back Up, and Reformat. (*IF.....) :sol:

- AJ