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[Aussie] Pc Case Gear

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July 11, 2012 6:33:41 AM

Hey Guys,

This message is for australians who have bought from Pc Case Gear :)  Im australian ofcource and im looking at buying my full rig from them can anyone hear tell me if they are a good website to deal with like if ill have any probelsm ordering etc :) 

More about : aussie case gear

July 11, 2012 6:47:21 AM

PCCG (tick)
Umart (tick)
MSY (tick)
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July 11, 2012 6:51:46 AM

Ive seen many people say that parts have been faulty tho? ^
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July 11, 2012 6:57:07 AM

Well, faulty product is not a problem with retailer but the hardware manufacturer. PCCG, Umart and MSY are retailers I dealt with personally and they respond to you for DOA.
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July 11, 2012 7:05:54 AM

What do you rekon is the the best out of the 3?
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July 11, 2012 8:03:21 AM

i have heard very good things about the service and waranty service from pc case gear,i have only purchased some parts from them,not a full system,i think they would be fine
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July 11, 2012 9:01:31 AM

Ok what about i-tech??
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July 11, 2012 9:19:49 AM

Im going to buy a system from them soon. so I would like to know this aswell but alot of people say its trustworthy
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July 11, 2012 9:29:32 AM

I purchased some parts from them 3-4 months ago (A Sapphire HD7870, CM Hyper 212 EVO, Silverstone PSU and LED strips) and so far they work fine and I thought the service was good. They even fast tracked my order when I told then I would be picking it up and could only get into Melbourne on that day.

I also dealt with MSY and Umart. Both of them are fairly good.

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July 11, 2012 11:26:26 AM

You can be unlucky and get a faulty part no matter where you purchase from. What you want is some indication of how a retailer will deal with you in the event that the unthinkable happens to you.

I have bought from MSY and PCCaseGear many times over the years and found them both to be really good. I have returned faulty items under warranty to MSY and never had a problem. From talking with people on this website and others, some MSY stores are better than others from service & stock availability perspective. Having said that you don't have to look too far to see them copping a lot of heat in online forums. From reading into many of those posts, I think the main problem with MSY is that they sell a lot of absolute rubbish parts a long side the good stuff, which is bound to cause problems. If you know what you're looking for you should be fine.

So post up your list my friend so you can get busy with ordering and building.

If I didn't now deal with MSY so often now, and was a complete new comer, PCCaseGear is probably a safer bet, but keep in mind you'll have to pay to ship/return any items even still under warranty. If you live in Vic and can pick up from PCCaseGear fine, but shipping a full build is going to cost you $60-$120 depending what you order and where you live.
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