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Rat 9 issue?

Last response: in Components
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November 23, 2012 7:18:03 AM

Hey folks. I am not sure if this is the right forum for this, but if anybody could offer any suggestions, I would appreciate it. About 15 months ago, I bought a rat 9 with the 2 year extended warranty. Well a small plastic piece by the precision aim button which supports the side piece on it, broke after some use. I took it back where I purchased it, and returned it for a new one. There was some debate as to whether or not they were going to replace it; the manager argued that it was my fault. In the end he replaced the wireless mouse, but not the transmitter. I took it home, and I can't get it to work with the old transmitter.

I am looking at a way to reset it or resync it, but I can't seem to figure it out. I don't really want to go back to the same store to replace the transmitter. I have emailed mad Katz, the people who make the rat 9, but I hear they tend to take a while to respond. If anybody has any ideas here, I would really appreciate it.

Thanks,
Rylant

More about : rat issue

November 23, 2012 11:47:10 AM

Write on their Facebook page to speed up response! Gave up waiting after a week of no response and worked straight away.
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