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Computer not booting up after installing ATI 7750

Last response: in Graphics & Displays
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May 21, 2012 10:38:53 AM

OS: Windows XP
Graphics card: SAPPHIRE 7750 RADEON
MoBo: ECS P4M900T-M2
Memory: 1GB DDR2

I recently bought a 7750 so I can play d3 since I dont have a GPU yet. After installing the videocard, and turning on the computer, it wont boot up. I dont hear the short single beep but the lights are turned on and the fans are spinning. When I remove the card the computer boots just fine. Im not sure if its a problem with the card having PCI 3.0 and the board having PCIe 1.x, but I read it should be backwards compatible. Hopefully you guys can help.
Thanks in advance.

Just to add I also tested the card on another computer and it works just fine, it boots up. I also updated the BIOS(downloaded it from the ecs website) of the MoBo, and changed the settings of the initial display(BIOS settings) to PCIExpress. And lastly removed the display driver from the device manager to no avail :( 

a b U Graphics card
May 21, 2012 1:16:05 PM

Have you plugged in all of the power connectors? PCIE 3.0 does supply more power than 1.x can...
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May 21, 2012 1:54:19 PM

The power supply still matters, what's it's wattage?
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May 21, 2012 2:06:19 PM

PSU is Gforce model ATX-500w so its 500w I think?
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May 21, 2012 2:12:06 PM

Yeah, I would guess that. That's plenty of power. Do you have another GPU you can test? It might be the PCIe connector on the motherboard thats faulty(although I've never really seen that before.) but it's worth a try.
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May 21, 2012 2:18:55 PM

Sadly none. As ive said i didnt have a gpu before. I only have my old AGP 5500 and that wont do. Id try borrowing from one of my friends but Im not sure if they would lol. Are there any other guesses?
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May 21, 2012 2:24:56 PM

Don't have really any other guesses. Make sure it's pushed in all the way, nice and tight? I dunno. Just have a friend hang out with you and tell him to bring the card and test it out quick.

On a side note, what CPU do you have? If you're running a C2D, which is default for that board, the CPU will heavily bottleneck that graphics card. Same thing with your memory. I think the GPU should've been the last thing you upgraded.
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Anonymous
a b U Graphics card
May 21, 2012 2:38:34 PM

is your pcix slot able to supply reqd power. do write to ecs and also your card manufacture about this issue. try this also reset ur motherboard bios (remove battery and wait for 3 - 4 mins). choose safe default setting (something like that). i have seen cases when on board graphic and external ones do clash even though graphic selection is set to auto in bios. Try this few times. also try manually selecting the graphic type in bios.
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May 21, 2012 2:49:38 PM

diesel_footwear said:
Sadly none. As ive said i didnt have a gpu before. I only have my old AGP 5500 and that wont do. Id try borrowing from one of my friends but Im not sure if they would lol. Are there any other guesses?


What is your motherboard?

Are you sure that both motherboard and video card are compatible?

and this part.... you said that you "didn't had a GPU before"
so... does your motherboard has video?

if so, did you disable the motherboard video on Bios?


EDIT:
Checked both your motherboard and video card.

your PCIe slot on your motherboard is PCI EXPRESS x16
This is a first generation PCIe

your video card PCI Express 3.0 x16

See the problem?

They are not compatible.
you are lucky if you didn't blow your motherboard.
(I made a similar mistake before)
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May 21, 2012 2:54:43 PM

drwho1 said:
What is your motherboard?

Are you sure that both motherboard and video card are compatible?

and this part.... you said that you "didn't had a GPU before"
so... does your motherboard has video?

if so, did you disable the motherboard video on Bios?


The motherboard, he lists on his first post. Any PCIe is compatible with any PCIe. The only issue might be the power draw but the 7750 uses nothing compared to old 1.x cards.

I assume his motherboard has video considering how else would he know that it worked without the gpu. And he basically answered your last question in his first post too. Lol.
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May 21, 2012 3:08:16 PM

Abyssalx said:
Don't have really any other guesses. Make sure it's pushed in all the way, nice and tight? I dunno. Just have a friend hang out with you and tell him to bring the card and test it out quick.

On a side note, what CPU do you have? If you're running a C2D, which is default for that board, the CPU will heavily bottleneck that graphics card. Same thing with your memory. I think the GPU should've been the last thing you upgraded.


Here's the exact model of my CPU

http://ark.intel.com/products/29738/Intel-Pentium-Proce...(1M-Cache-1_60-GHz-800-MHz-FSB)

Well.. The first thing that comes to mind in upgrading when you want to play the latest games is a video card and so here we are :| Everything else comes 2nd. Although I did check if the GPU compatiblity to be fair, and its "supposed" to work but sadly..
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May 21, 2012 3:14:15 PM

Quote:
is your pcix slot able to supply reqd power. do write to ecs and also your card manufacture about this issue. try this also reset ur motherboard bios (remove battery and wait for 3 - 4 mins). choose safe default setting (something like that). i have seen cases when on board graphic and external ones do clash even though graphic selection is set to auto in bios. Try this few times. also try manually selecting the graphic type in bios.


Well im not sure if its able to supply the required power, that might be the case, i dont know. I already wrote to ECS(through their website support) and Im not sure when they would reply. Next month would probably be my earliest guess.

I already did reset the bios(when I flashed it) although just once, set it to default settings then set the video output as PCIExpress(the other option is PCI and idk why its PCI) as mentioned in the first post.
Should I do it a few more times?
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May 21, 2012 3:40:01 PM

drwho1 said:


your PCIe slot on your motherboard is PCI EXPRESS x16
This is a first generation PCIe

your video card PCI Express 3.0 x16

See the problem?

They are not compatible.
you are lucky if you didn't blow your motherboard.
(I made a similar mistake before)


This isn't correct. Any pcie is compatible with any pcie, if it fits it can work.

And diesel, that cpu could barely make use of the GPU. I'd hold on to the card and either save up some cash or build a new computer. I bet that's the reason it won't even work. I can help you if you'd like, I'm pretty good at building budget machines.
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May 21, 2012 4:00:21 PM

Abyssalx said:
This isn't correct. Any pcie is compatible with any pcie, if it fits it can work.

And diesel, that cpu could barely make use of the GPU. I'd hold on to the card and either save up some cash or build a new computer. I bet that's the reason it won't even work. I can help you if you'd like, I'm pretty good at building budget machines.



I asked my friend to hook me up with his vidcard for a day and treat him to a drink, hasnt replied yet haha.

I've been also thinking about upgrading, in the worst case the vidcard doesnt work with the mobo or sometime in the future eventually Id need to upgrade. For the CPU I'm already eyeing Intel Core i3 540 3.06Ghz 4MB LGA 1156. I think is enough to play the latest games? Well Im not that sure actually, but it is cheap and i3 series aint that bad I think.

For the others, mainly the motherboard, I still have no idea. So Id take you up on your offer if you please :) 
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May 21, 2012 4:07:28 PM

Abyssalx said:
This isn't correct. Any pcie is compatible with any pcie, if it fits it can work.

And diesel, that cpu could barely make use of the GPU. I'd hold on to the card and either save up some cash or build a new computer. I bet that's the reason it won't even work. I can help you if you'd like, I'm pretty good at building budget machines.


If this isn't correct, explain to me how when I tried to just upgrade a video card, I end up blowing the motherboard?

I end up building a whole new system.

This is a true story.
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May 21, 2012 4:13:16 PM

I usually base budget builds around AMD. They have generally a better price/performance ratio.

Here's what you can do.

If you don't mind using the same case, cd/dvd drive and HDD you can get.

This AM3+ ASRock Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

This AMD FX-4100 3.6GHz Quad Core Processor: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

and 8GB of DDR3-1333mhz RAM: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

It doesn't sound like you NEED a new PSU. But if you can confirm the brand and wattage 100% you'll be fine. If not, this PSU is only $25 after Mail In Rebate, and it's a Corsair CX430: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Without the PSU it's about $200, with it it's $245 upfront and you get a $20 MIR.

Another note though, is your XP 32 bit or 64 bit? if it's 32, it won't be able to support 8gb of memory, although 4gb would work alright and save you $20.

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May 21, 2012 4:13:50 PM

drwho1 said:
If this isn't correct, explain to me how when I tried to just upgrade a video card, I end up blowing the motherboard?

I end up building a whole new system.

This is a true story.



It could be a million different reasons, but the PCIe slot compatibility isn't one of them. It could be a power issue, a fault card, a faulty slot, anything. But it's 100% true that a PCIe 3.0 card can work in a PCIe 1 x16 slot
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May 21, 2012 4:32:03 PM

Abyssalx said:
I usually base budget builds around AMD. They have generally a better price/performance ratio.

Here's what you can do.

If you don't mind using the same case, cd/dvd drive and HDD you can get.

This AM3+ ASRock Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

This AMD FX-4100 3.6GHz Quad Core Processor: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

and 8GB of DDR3-1333mhz RAM: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

It doesn't sound like you NEED a new PSU. But if you can confirm the brand and wattage 100% you'll be fine. If not, this PSU is only $25 after Mail In Rebate, and it's a Corsair CX430: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Without the PSU it's about $200, with it it's $245 upfront and you get a $20 MIR.

Another note though, is your XP 32 bit or 64 bit? if it's 32, it won't be able to support 8gb of memory, although 4gb would work alright and save you $20.


Im using 32bit.

I was actually also thinking of using the same case and PSU if possible. Although Im a bit inclined with Intel. Well mainly because of the PCIe 3.0 hype, which no AMD boards are suppporting yet(If im not mistaken from what I read). On the other hand no Intel boards that support PCIe 3.0 are on the budget level so... I was thinking of investing on a midranged mobo(if there are any) that supporst PCIe 3.0 in case I upgrade to a CPU that supports PCIe 3.0. But then again I read that PCIe 3.0 doesnt matter that much for gaming, maybe in a few years. What do you think?

In any case, can you suggest a budget build based on Intel? Thanks
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May 21, 2012 4:35:54 PM

drwho1 said:
If this isn't correct, explain to me how when I tried to just upgrade a video card, I end up blowing the motherboard?

I end up building a whole new system.

This is a true story.


Mine is still in one piece and Im using it right now with the video card removed and its still not fried. Maybe you were just unlucky.

If you read some articles, any older PCIe slots should be backwards compatible with newer PCIe cards and vice versa. At least its supposed to anyway.
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May 21, 2012 4:42:31 PM

There's really no noticeable difference between PCIe 3.0 and 2.0 in terms of speed. But there's one problem with intel. There are only 6 boards that support modern intel CPUs that have a PATA/IDE slot and none of them would fit in your case(Your motherboard is MicroATX so I assume your case can only fit MicroATX, which is usually true) . I'm assuming because of the age of the motherboard, that your CD/DVD and HDD are both IDE drives. If this is true, there are no motherboards with IDE slots with an LGA1155(modern intel cpu socket) So it's pretty much impossible to do with your case/hdd/cddvd.

BUT, there are 2 SATA ports on your motherboard. If your CD/DVD drive and HDD both use SATA ports, then I can put something together for you.

Edit: if your HDD uses one but you CD/DVD doesn't that's fine. DVD drives are cheap but hard drives are very expensive these days.
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May 21, 2012 11:05:30 PM

Abyssalx said:
There's really no noticeable difference between PCIe 3.0 and 2.0 in terms of speed. But there's one problem with intel. There are only 6 boards that support modern intel CPUs that have a PATA/IDE slot and none of them would fit in your case(Your motherboard is MicroATX so I assume your case can only fit MicroATX, which is usually true) . I'm assuming because of the age of the motherboard, that your CD/DVD and HDD are both IDE drives. If this is true, there are no motherboards with IDE slots with an LGA1155(modern intel cpu socket) So it's pretty much impossible to do with your case/hdd/cddvd.

BUT, there are 2 SATA ports on your motherboard. If your CD/DVD drive and HDD both use SATA ports, then I can put something together for you.

Edit: if your HDD uses one but you CD/DVD doesn't that's fine. DVD drives are cheap but hard drives are very expensive these days.


Yes both of my HDD and CD/DVD uses SATA ports

Edit: Do Mobos that supports SATA2 and SATA 3 backwards compatible with SATA HDDs?
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May 22, 2012 11:42:53 AM

OK I got a reply from ECS. They did reply sooner than I expected but the answer is not what wanted to expect.


Thanks for contacting ECS!
This motherboard use P4M900 chipset, only support GEN1.0 external graphics card, can't support GEN2.0 external graphics card. But Radeon 7750 is GEN2.0 external graphics card, so you can't use it on this motherboard. It's limitation by chipset. Sorry for the inconvenience!!

Best regards,
Technical Supprot Dept. said:

Thanks for contacting ECS!
This motherboard use P4M900 chipset, only support GEN1.0 external graphics card, can't support GEN2.0 external graphics card. But Radeon 7750 is GEN2.0 external graphics card, so you can't use it on this motherboard. It's limitation by chipset. Sorry for the inconvenience!!

Best regards,
Technical Supprot Dept.


So how would I know if the graphics card is gen 1.0 or 2.0?
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May 22, 2012 12:53:53 PM

Well, I was sorta half right. PCIe 2.0/3.0 (not the same meaning as GEN2.0 but I'll just call it that) cards will generally work in a PCIe 1.0 slot, but I guess this is a specific issue with this chipset that limits it, not the PCIe slot, and I didn't know about that. Sorry for the late-ish reply also. In a few minutes I'll put together an intel build for you.

Edit: I'm almost 100% sure SATA is backwards compatible but I'll double check.

Important Edit Again: I need to know one thing about that PSU before I can make you a build. The power connector that plugs directly into the motherboard (long and rectangular.) I need to know if it's a 20-pin or a 24-pin connector. Your motherboard does have a variable 20/24pin PSU input so it could be either one.

Here's how you can check. Look at this image:

This(should be) is your motherboard. Look on your motherboard where it says ATX Power Connector. It's plugged in, and should either fill every slot, OR leave 4 open pin slots (they may be covered with a sticker like in the picture, or they might not.)

Hopefully it fills every slot, and if not, it might have an extra 4 pin attachment. If it can't connect to a 24pin input, I think you're gonna need a new power supply, because every motherboard I've looked at for your build requires a 24pin power connector.

Editsss: SATA is definitely backwards compatible.

More and more and more edits:

Here's a build you can use assuming your power supply HAS a 24 pin connector.

BIOSTAR H61MU3B Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
This motherboard has USB 3.0 ports, a PCIe 3.0 slot and is Ivy Bridge ready(Intel's newest generation CPU's)

Intel Core i3-2100 3.1Ghz: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
This is not Ivy Bridge, there are currently no Ivy Bridge i3's. Sandy bridge, however, is the fastest generation of an i3 you can get. There are i3's with faster clock speeds but they're more expensive, and not necessary.
Even though this is Intel's budget CPU now, this processor is still very fast and almost rivals the speed of AMD's quad core I posted earlier.
AND, Intel's i3 series DOES have hyperthreading now so games can take advantage of that.

G-Skill 8GB DDR3 1333mhz: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
I changed up the memory from my last build, there's really no difference but I like this one better.



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May 23, 2012 3:33:41 AM

yes its 24 pin.

Can you suggest another motherboard? I cant order through newegg from where I live and Im not sure I can find that model(there are few shops that sell biostar) here, they mostly sell gigabyte, asus and msi. Although I saw a H61MGC model from an online brochure if its that different from H61MU3B.

Edit: I compared H61

Sorry for the late reply, internet was down till now. THanks so much I appreciate the help


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May 23, 2012 4:13:25 AM

Sure, here's a few.
MSI H61M-P20: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
(the MSI H61M-P21, and H61M-P35 would work too)

ASRock H61M-DGS
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
(if you got this, and wanted to upgrade to an Ivy Bridge CPU, you'd need to update the bios among other things, but that's no big deal.)

Do you have a website you'd prefer to order from? if you can link it I can try to find matches directly from there.

The H61MGC you mentioned will also work fine.
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May 23, 2012 5:34:24 AM

Abyssalx said:
Sure, here's a few.
MSI H61M-P20: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
(the MSI H61M-P21, and H61M-P35 would work too)

ASRock H61M-DGS
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
(if you got this, and wanted to upgrade to an Ivy Bridge CPU, you'd need to update the bios among other things, but that's no big deal.)

Do you have a website you'd prefer to order from? if you can link it I can try to find matches directly from there.

The H61MGC you mentioned will also work fine.


Its not exactly a site, more of like a forums. PCshops (even the known ones) have a user account there if you go look at their profile you can see their list of the items they sell. Which means you have to know exactly what you are looking for. So users just use the search function and key in the item model and/or brand in the items for sale then lists the users selling them with the prices.

Anyway here are the sites of 3 of the known shops here
http://pcx.com.ph/components/motherboards-1.html and http://pcgilmore.com.ph/controller.do?action=singlecate...
http://www.villman.com/Category-Brand/Motherboards/
They also have their pricelist I think its much more updated? im not sure

edit: im eyeing MSI H61M-P31, im not sure if im correct but I think I can upgrade to ivy bridge with this? Its the cheapest so far and also PCI 3.0

edit again: I just read that all of MSI H6 (G3) will be able to support gen 3? http://www.msi.com/news-media/news/1375.html
I tried comparing all of those(H6 (G3)) and Im not sure but theyre not that much different from each other?

more edit: i checked pcexpress found the asrock ASRock H61M-DGS and now choosing between this and MSI H61M-P31

http://pcx.com.ph/components/motherboards-1/asrock-h61m...
http://pcx.com.ph/components/motherboards-1/msi-h61m-p3...
also checking this out gigabyte h61M-s2PV
http://www.tipidpc.com/viewitem.php?iid=14130948

any opinion?
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May 23, 2012 1:18:42 PM

I'd recommend the MSI H61M-P31 of those three. It's Ivy Bridge ready, PCIe3.0(which you won't really make full use of, only Ivy Bridge can utilize PCIe 3.0 but you'll still be able to use that GPU, plus if you upgrade to Ivy Bridge in the future, you can use that PCIe slot to it's full potential)

And to clarify, Sandy bridge only using PCIe 2.0 speeds on that PCIe 3.0 slot won't do any harm. If there's any speed difference concerning gaming, you really will barely notice anything.

I don't really recommend the ASRock just because it isn't Ivy Bridge ready, you'd need to do some work if you upgraded. That's not to say I don't like ASRock, they're easily my favorite motherboard brand.
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May 23, 2012 2:26:31 PM

Abyssalx said:
I'd recommend the MSI H61M-P31 of those three. It's Ivy Bridge ready, PCIe3.0(which you won't really make full use of, only Ivy Bridge can utilize PCIe 3.0 but you'll still be able to use that GPU, plus if you upgrade to Ivy Bridge in the future, you can use that PCIe slot to it's full potential)

And to clarify, Sandy bridge only using PCIe 2.0 speeds on that PCIe 3.0 slot won't do any harm. If there's any speed difference concerning gaming, you really will barely notice anything.

I don't really recommend the ASRock just because it isn't Ivy Bridge ready, you'd need to do some work if you upgraded. That's not to say I don't like ASRock, they're easily my favorite motherboard brand.


Thanks for the input! Hopefully i will be able to get this rig setup by weekend. I appreciate the help
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