Unstable PSU?
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and consequently, my serial number wasn't recognized as valid. I then emailed support and got a reply pretty quickly (within an hour). I was given another RMA form to fill out and submit, which I did right away. Once again, I was quick to receive a reply containing my RMA number. I shipped my faulty PSU to them a couple days after my last post. They received it on the 6th (ground shipping). A few days passed and I hadn't heard anything from support so I figured I would email them to ask about the status of my RMA (this was on the 10th). Later that night I got a reply asking me for my tracking number. Needless to say I was a little confused so I told them that they should have received my package already and provided them my tracking number. I got no reply for the rest of the night. I had even tried calling and leaving a message earlier, but still got nothing. Then the following day I received an email saying that my replacement was on its way.