Microsoft installation failure

[user016]

Message:

nVidia - Display, Other hardware - NVIDIA GeForce GTX 560 Ti

Installation date: ‎28/‎05/‎2012 19:40

Installation status: Failed

Error details: Code 800F0104

Update type: Recommended

nVidia Display, Other hardware software update released in February, 2012

More information:
http://winqual.microsoft.com/support/?driverid=20469838

Help and Support:
http://support.microsoft.com/select/?target=hub

Un-installed all the drivers for nvidia and still no luck it won't work. Currently the card came with no drivers other than the vga display driver i can instal from the disc.

Checked bios and enabled nvidia but it said i needed nvidia forceware for it to work (still allowed me to enable though)

Specs
Motherboard: Asus P5N32-E SLI PLUS LGA775 nVIDIA Dual X16 SLI 4xDDR2 ATX
graphic card: Asus 1GB GeForce GTX 560TI DirectCUII PCI-E Graphics Card
cpu: e8500 3.00ghz
system: Win 7 32bit
memory: 4gig



Help very much needed.

 

[kelthic]

download the display driver direct from nvidea, no reason to get the microsoft update one.

http://www.nvidia.com/Download/index.aspx?lang=en-us

 

[user016]

Version:

301.42 WHQL
Release Date:

2012.05.22
Operating System:

Windows 7, Windows Vista
Language:

English (UK)
File Size:

160 MB


Did that earlier in the day and no luck.



Code 800F0104 is not even on microsoft trouble shoot menu!

 

[kelthic]

did you use http://www.guru3d.com/category/driversweeper/ to make sure all the old drivers were uninstalled? Here is a similar forum which explains that this error might be due to a bad windows file. http://forums.nvidia.com/index.php?s=2ac616e3b48c69d4939ed7489a27b9c2&showtopic=215321&st=20 lets start with driver sweeper though.

 

[user016]

did you use http://www.guru3d.com/category/driversweeper/ to make sure all the old drivers were uninstalled? Here is a similar forum which explains that this error might be due to a bad windows file. http://forums.nvidia.com/index.php?s=2ac616e3b48c69d4939ed7489a27b9c2&showtopic=215321&st=20 lets start with driver sweeper though.

Yep i used drive sweeper which i think i found on this site earlier in the day as well (have been trying to work this out since midday)

 

[user016]

really hoping i don't have to format my drive since it will cost me a lot of cash to d/l all the appropriate drivers to get my system up and running again.

I use pay as you go dongle.

 

[kelthic]

did you try using system restore? have you recently changed anything on your computer? Run a registry cleaner? Anything of that nature?

 

[user016]

The latest d/l from microsoft was the nvidia driver. Haven't touched the registry or used the ccleaner (used crap cleaner today).

 

[kelthic]

the card was previously working fine, liek with an older driver? or is this a new card?

 

[user016]

Its a new card, i had a cd sent with it that gave me a vga driver but not anything else.

I checked on the device manager and checked display tab it said "unknown device (vga compatible)" when i open it up it said no driver installed.

 

[kelthic]

based on http://forums.nvidia.com/index.php?showtopic=230502 i'd say there might be a problem with this particular motherboard and that gpu. Is your motherboard BIOS up to date? This might provide better compatability.

 

[user016]

http://ie.asus.com/Motherboards/Intel_Socket_775/P5N32E_SLI_Plus/#download

The i may have misinterpreted the description but it reads as if its showing the possible faults i could get installing the new bios.

Thanks kelthic for helping me with this, btw i couldnt find that post i made before so i made this one instead.

 

[kelthic]

no problems. The BIOS description tells you the errors the update is fixing, not those that can be created. However, there is an inherent risk in updating BIOS on motherboards. I've never personally had issues with it, but i have heard of them. The only reason i recommend a BIOS update here is because it seems like you are having compatibility issues, which might be solved by BIOS updates. The other option i can think of is to reinstall windows to see if it is a corrupt windows file. Maybe i'm missing something obvious, though.

 

[user016]

I got a free day and managed to convince a friend to use their broadband. Is it as simple as visiting them and sticking the ethernet cable into my network card or will i need additional stuff to make this work. My friend is using Vista connected to modem broadband with a wired hub. But this shouldn't matter since i will be disconnecting his with mine. My system is the ultimate version of win 7 32bit


Thought id do a complete reformat as there is an issue with getting any of the office applications working on my system anyways and i was just delaying having to arse about with this.

 

[kelthic]

internet should just be plug in and go.

 

[user016]

Wasn't the case for me had to use my wireless to connect as the ports were not showing (must have been doing something wrong)

However re-installed win 7 and the graphic card is finally patched up.

Thanks for sticking with this thread Kelthic usually when im desperate for help and post on forums the answers come few and far between.

 

[kelthic]

no problems at all man. Glad your machine is back up and running!

 

[Xlerator]

did you try using system restore? have you recently changed anything on your computer? Run a registry cleaner? Anything of that nature?

Registry cleaner isn't very good but, it depends on which program you use

 

[kelthic]

Registry cleaner isn't very good but, it depends on which program you use

i asked because i was attempting to determine if the OP may have deleted something he needed, not because i was recommending using one... At any rate the reinstall of windows fixed the op's problem.