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Display Driver Crashed and has recovered

Last response: in Graphics & Displays
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May 29, 2012 5:08:10 AM

My display driver has been randomly crashing. Most of the time the screen goes black and then back to whatever I was doing in about 5-15 seconds. Sometimes the screen stays black and I'm forced to reboot with no problems after reboot. Nothing specific seems to trigger the symptoms. This is my own custom built computer. This computer is primarily used for gaming and basic tasks. My specs are
AMD triple core processor 3.3 ghz
Radeon HD 6770
650 watt visiontek psu
16 gb of corsair ram
500 gb hd
gigabyte motherboard

I just cleaned my PC today so will see if that helps, I heard your supposed to clean your desktop every 6 months. I've only had it for about 4 months. I already updated my drivers several times, currently at AMD Catalyst 12.4 and I updated my BIOS. The Display driver has crashed in windows, firefox, diablo 3 and I think Mass Effect 1-3. Diablo 3 tends to be where it happens the most. Also I was playing diablo 3 and listening to youtube music at the same time. That was probably the most frequent time for display crash, but again still very random. Inever thought running a game and youtube would be a problem with my current set up. If I'm wrong please let me know. The frequency of the crash is like 1-4 times a week so very random.
a b U Graphics card
May 29, 2012 6:31:04 AM

How do you know the display driver itself has crashed on occasion where the screen is black? In my experience, if the driver crash, it is usually able to recover. Perhaps there are other causes.

Do you have any overclocking done on the processor? If yes, bring it back to stock.
What is your processor & gpu temperatures?
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May 29, 2012 8:19:25 PM

I haven't done any overclocking before. My CPU is at 37 C. When the screen comes back from the black screen a message pops up in windows saying "display driver has crashed and recovered" sometimes the screen stays black. How do you bring the processor back to stock? just curious and how do you check GPU temperatures?
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May 29, 2012 8:39:07 PM

randomkid said:
How do you know the display driver itself has crashed on occasion where the screen is black? In my experience, if the driver crash, it is usually able to recover. Perhaps there are other causes.

Do you have any overclocking done on the processor? If yes, bring it back to stock.
What is your processor & gpu temperatures?


I just download a programs called CPUID Hardware Monitor and got a little different result then from my BIOS. My three cores are at 20 C according to the programs and my GPU is 29 C is bit high, but I do game a good amount. In AMD VISION Engine Control Center my CPU speed is at 3300 MHZ which say its 100% maximum. I think this might be the problem. I can change it too, 2600 mhz at 78%, 2100 mhz at 63%, 800 mhz at 24%. Let me know what you think.
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a b U Graphics card
May 29, 2012 11:44:54 PM

What is the exact model of your AMD triple core processor 3.3 ghz ?

If you have not done any overclocking, then your processor must be Athlon II X3 455.
At 3300Mhz it should be ok because that is the stock. But if do not have the Athlon II X3 455 & have another 4xx or Phenom II X3 7xx, then it means your processor is overclocked.

Please confirm what is your processor with exact number.
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a b U Graphics card
May 29, 2012 11:46:44 PM

pmilleroly27 said:
My display driver has been randomly crashing.
... I already updated my drivers several times, currently at AMD Catalyst 12.4 and I updated my BIOS.

What was your Catalyst version when you started having this problem?
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May 30, 2012 3:17:06 AM

AMD Athlon 2 X3 455, 12.3
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a b U Graphics card
May 30, 2012 6:46:58 AM

I am equally perplexed at your problem. I see no reason for it seeing that nothing is out of order. The 1-4 times a week random crash is not too bad, I guess. But if you are bothered by it it guess it is worthwhile to check you RAM too seeing that you have 16GB of them which could be 2 or 4 sticks.
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a c 99 U Graphics card
May 30, 2012 7:55:45 AM

It would most likely be the 1GB of memory of the video card. You may want only keep one program open at a time. Especially programs that use your graphics card such as watching videos that uses hardware acceleration as well as playing a game at the same time.
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May 31, 2012 6:35:05 PM

Ya, I guess that means I should stay away from double dipping with youtube music and games, but regardless my GPU still crashes randomly. On a good note I just found out how to over-scan my display so I can use resolution 1920x1080 rather then 1680x1050. I hate these random unexplained problems. Reminds of my moms car which has died randomly will driving 1-4 times in the last 2 years. The car technicians can't find a thing.
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a c 99 U Graphics card
May 31, 2012 10:28:59 PM

Yea, I know what you mean. I don't like those kinds of experience.
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July 30, 2012 9:43:31 PM

Best answer selected by pmilleroly27.
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December 9, 2012 11:49:57 PM

I am having the same exact issue as you and I have the very same graphics card. Someone told me I should try using the display drivers from www.omegadrivers.net I am installing these drivers right now. Hopefully, it will fix it, but I've tried almost everything. I will update if there is any progress
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January 7, 2013 7:33:36 AM

Display driver stopped responding and has successfully recovered.. this is a registry error.. here's the fix: I use GeForce graphics.. since win Vista and Win 7 the registry has been defaulted.. all you have to do is edit the registry key
HKLM\System\CurrentControlSet\Control\GraphicsDrivers\ and set the RTD Value to '0' - this disables and bypasses the RTD.. thus ignoring the hangtime and therefore making it a non-issue.. the 'hang' is ignored and bypassed by the graphics card

pmilleroly27 said:
My display driver has been randomly crashing. Most of the time the screen goes black and then back to whatever I was doing in about 5-15 seconds. Sometimes the screen stays black and I'm forced to reboot with no problems after reboot. Nothing specific seems to trigger the symptoms. This is my own custom built computer. This computer is primarily used for gaming and basic tasks. My specs are
AMD triple core processor 3.3 ghz
Radeon HD 6770
650 watt visiontek psu
16 gb of corsair ram
500 gb hd
gigabyte motherboard

I just cleaned my PC today so will see if that helps, I heard your supposed to clean your desktop every 6 months. I've only had it for about 4 months. I already updated my drivers several times, currently at AMD Catalyst 12.4 and I updated my BIOS. The Display driver has crashed in windows, firefox, diablo 3 and I think Mass Effect 1-3. Diablo 3 tends to be where it happens the most. Also I was playing diablo 3 and listening to youtube music at the same time. That was probably the most frequent time for display crash, but again still very random. Inever thought running a game and youtube would be a problem with my current set up. If I'm wrong please let me know. The frequency of the crash is like 1-4 times a week so very random.

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January 7, 2013 7:39:55 AM

The 'crash' is caused because the driver settting is allotted a certain amount of time to address the issue.. before you get black-screened.. bu setting the value to '0' you disable that feature.. allowing your graphics to ignore the hang entirely
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January 21, 2013 10:21:01 PM

GoonSwarmer said:
Display driver stopped responding and has successfully recovered.. this is a registry error.. here's the fix: I use GeForce graphics.. since win Vista and Win 7 the registry has been defaulted.. all you have to do is edit the registry key
HKLM\System\CurrentControlSet\Control\GraphicsDrivers\ and set the RTD Value to '0' - this disables and bypasses the RTD.. thus ignoring the hangtime and therefore making it a non-issue.. the 'hang' is ignored and bypassed by the graphics card


How do I set the RTD Value to 0 ? I dont see that option in graphics drivers
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March 14, 2013 8:20:10 PM

Jakedel said:
GoonSwarmer said:
Display driver stopped responding and has successfully recovered.. this is a registry error.. here's the fix: I use GeForce graphics.. since win Vista and Win 7 the registry has been defaulted.. all you have to do is edit the registry key
HKLM\System\CurrentControlSet\Control\GraphicsDrivers\ and set the RTD Value to '0' - this disables and bypasses the RTD.. thus ignoring the hangtime and therefore making it a non-issue.. the 'hang' is ignored and bypassed by the graphics card


How do I set the RTD Value to 0 ? I dont see that option in graphics drivers


Sorry for my delayed reply. To set the value to 0 run regedit and follow the the path to graphics. you will see something like this:
Name: (Default) Type: REG_SZ Data: (Value not set) right click on that default and change the value to 0 (Modify)


Remember to save the setting and then reboot. This will not cause system instability because the video card is a plug and play device.
NOTE: When you run Windows Updates and nVidia updates the driver for your video card, it will reset the new value by default so you will need to change it back to 0. If you have any other questions you can reach me via email at PSTURGILL@live.com
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